Reports
to: Supervisor - ROPS Analytics Effective
Date: 10/30/2014
Department: Revenue Operations (ROPS)
FLSA Status: Exempt Job Code: EEO-1 Code:
GENERAL PURPOSE OF THE JOB
This position is responsible for actively
supporting the execution of strategic initiatives, metric/report development,
ad-hoc reports, maintenance of routine reports, and special projects as it
relates to revenue operations and billing management, which may include root-cause
analysis and process re-design.
SUPERVISORY
RESPONSIBILITIES: No
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
following duties and responsibilities generally reflect the expectations of
this position but are not intended to be all inclusive.
Analytics/Reporting (75%)
•
Understand
the business process with the ability to translate business requirements into
analytical reporting
•
Develop detailed reports to support performance and
strategic business initiatives
•
Run routine, ad hoc and support
information requests in a quick turnaround climate
•
Effectively
review reports either created individually or by others
•
Provide accurate and timely reporting of performance metrics to
business and senior leadership team as requested or scheduled
•
Summarize
information and effectively communicate analyses in writing and verbally to
customers
Special Projects (20%)
•
Generate
innovative solutions by approaching problems with curiosity and open
mindedness, using existing information to its fullest potential
•
Assist
on various projects, meet deadlines, and handle multiple priorities in a
fast-paced, ever changing and evolving business environment with shifting time
frames
•
Assist with CQI (Continuous Quality Improvement) projects or other
efforts designed to improve effectiveness/efficiency of the business
•
Identify system and process improvements opportunities and make
recommendations
Other Duties (5%)
•
Attend
team meetings, phone conferences, and training as scheduled or needed
•
Perform
other duties as assigned or required
•
Travel required: up to 5%
MINIMUM
QUALIFICATIONS
Education, licenses, certifications, and experience required to fulfill
the essential duties, including computer skills as required.
•
Bachelor’s
degree required from accredited university with an emphasis in Business,
Project Management, Economics, Finance, Statistics, Mathematics, MIS, or Health
Admin
•
Minimum
of one (1) year related analytical experience required, including but not
limited to:
o
Solid
data analysis experience
o
Leadership
experience
o
Project
management skills
o
Strong
communication skills
•
Demonstrated
proficiency in MS Excel, Access, SQL, or other analytical applications
•
Experience
using office applications (Word, Outlook, PowerPoint, etc.)
•
Expectation
to read VBA by 90 Day Review
PREFERRED QUALIFICATIONS
Candidates who possess the following qualifications may be considered for
a Senior Revenue Operations Data Analyst position
•
Master’s
degree in related area preferred
•
Prior
health care reimbursement / revenue cycle experience
•
3
or more years of experience in a similar role
•
Project
management and/or System Development Life Cycle experience
•
Tableau
•
Cognos
or other Business Intelligence platform experience
•
VBA,
VBA.Net, or other programming experience
ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR
SUCCESS IN THIS POSITION
•
Commitment
to DaVita’s core values of Service Excellence,
Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun
with the ability to demonstrate those positively and proactively to patients,
teammates, management, physicians, and/or vendors (Village Service Partners) in
everyday performance and interactions.
•
Understanding
of Revenue Operation; health care revenue cycle, health care reimbursement
policies and business processes.
•
Ability
to communicate concepts/ideas to leadership or translate business requirements
into technical requirements for an analytical solution
•
Demonstrated
ability to function independently on a team and as a member of a
cross-functional group
•
Demonstrated
verbal, interpersonal and written communication skills with an acute ability to
listen attentively and to communicate effectively throughout all levels of the
organization across the company
•
Strong
organizational and time management skills
•
Project
management and/or consultative skills when addressing complex inquiries from
teammates, customers, and business partners
•
Ability
to manage deadlines/priorities in a fast-paced, ever-changing and evolving
business environment with shifting time frames in a multi-site company
•
Sound
judgment and problem-solving skills to resolve unique and challenging issues
and/or concerns
•
Critical
thinker with demonstrated ability to perform root cause analysis, draw
conclusions, solve problems, prepare and implement action plans
•
Inquisitive
and self-starter with a high degree of initiative, urgency, attention to
detail, and follow through
•
Solid
analytical skills with the ability to seek out underlying assumptions through
probing, questioning, and listening
•
Solid
data analysis experience with the ability to work effectively at both detail
and big-picture levels
•
Knowledge
of the data relationships within the Village systems as well as how the data
interfaces to and from other systems
LANGUAGE
SKILLS
Fluent
in the written and verbal skills necessary to perform successfully the essential
functions, duties, and responsibilities of the position.
Vision requirements
Vision
adequate to perform essential duties and responsibilities of position.
PHYSICAL
DEMANDS
Physical
requirements can vary. These must be reviewed with management. However, in
general, the position requires the following physical activities:
Ability
to lift minimum of 5 pounds to a maximum of 15 pounds unassisted; able to
perform repetitive standing, sitting, stooping, walking, stretching, reaching, lifting,
and use full range of body motions.
WORK
ENVIRONMENT
Level III - Moderate noise
(examples: business office with computers and printers, light traffic)
No
required tasks involve greater exposure to blood, body fluids or tissues than
would be encountered by a visitor. The normal work routine involves no exposure
to blood, body fluids or other hazardous conditions.
To Apply: Email resume and cover letter to Deena Moody at Deena.Moody@davita.com.
