Wednesday, October 1, 2014

Maintenance Worker II - Utility Locator - City of Auburn (Auburn, WA)

CITY OF AUBURN
invites applications for the position of:
Maintenance Worker II - Utility Locator
25 WEST MAIN STREET
AUBURN, WA 98001
HUMAN RESOURCES: 253-931-3040
JOBLINE: 253-931-3077
TTY: 253-288-3139
An Equal Opportunity Employer

SALARY: $4,382.16 /Month
OPENING DATE: 09/30/14
CLOSING DATE: 10/10/14 05:00 PM
DEPARTMENT: Community Development & Public Works

POSITION DETAILS:
This is skilled work locating the following utilities: Water, Sewer, Storm, Street Lighting,
Traffic Signals & Fiber Optics.
Responsible for updating database using computer systems to include: Cartegraph,
Pipe Logic and e-GIS.

PRIMARY DUTIES *Perform line locations as requested.
*Compile and maintain permanent division records.
*Maintain accurate records of time and materials used in work.
*Maintain knowledge of construction surveying, reading hubs, cut sheets and using
bench markers.
*Perform grounds and building maintenance at Water, Storm and Sewer facilities.
*Take and transport water samples in accordance with state and federal mandates as
directed.
Assist division supervisor in the prioritization of work for the division.
Monitor job safety; train other employees in safety techniques and safe use and care
of tools and equipment.
Estimate job materials and costs; maintain cost accounting records.
May perform inventory control functions and maintain inventory control system as
assigned by a division.
*Maintain accurate records of time and materials used in work.
*Correctly and safely operate all equipment and tools used in assigned division.
*Read and follow blueprints and schematics.
Maintain knowledge of construction surveying, reading hubs, cut sheets and using
bench markers.
*Measure distance using a tape measure or calibrated instrument.
Observe or monitor data, such as reading water meters.
*Set up and remove barricades, traffic cones or similar objects.
*Maintain proficiency and expertise in specific skills necessary for performing work.
*May perform the work of the Maintenance Worker I classification.
*Regular, reliable and punctual attendance
*Due to internal and external customer service needs, incumbent must be able to work
a full time schedule, on-site (appropriate City work sites).
*Works effectively under pressure and with frequent interruptions.
*Completes work and projects in a thorough and timely manner.
*Understands and follows directions from supervisor, posted work rules and
procedures.
*Works courteously and effectively with public officials, citizens, contractors, vendors,
developers, supervisor, and other employees, both in person and over the telephone;
assisting them with a wide variety of information pertaining to City and department.
*Shows initiative in performing job functions.
*Performs related work as required.
* = Primary duty. Other primary duties may be identified on a position specific basis.

MINIMUM QUALIFICATIONS
Graduation from high school or equivalent AND three years of full-time paid related
work experience. Must possess a valid Washington State Driver's License at time of
appointment.

If necessary for assigned work, an employee may be required to obtain a Public
Pesticide Operator's license, DOH Water Supply Certification, First Aid Certification,
Flagging Certification, Forklift Certification and/or Defensive Driving Certification

ADDITIONAL INFORMATION
Perform heavy manual labor in all weather conditions. This may involve physically
strenuous, continuous or repetitive movements; skillful, controlled manipulations of
small objects; fine, highly controlled muscular movements to adjust the position of a
control mechanism; bending or stooping repeatedly or continually over time; working in
small cramped spaces; climbing ladders or steps; walking on rough, uneven ground;
and performing other physical tasks as required of the position. Frequently required to
use hand tools which require repetitive arm, wrist and hand movement. Occasionally
required to stand and reach with arms and hands, climb, balance, stoop, kneel,
crouch, bend or crawl. The employee is occasionally required to lift or move up to 50
pounds. Position requires mental acuity to ensure thorough mental analysis of
situations in a fast-paced environment. Employee is required to maintain confidentiality
of information within the department. The employee may be required to deal with
disgruntled individuals requiring the use of conflict management skills. Employee is
frequently required to perform work in confidence and under pressure for deadlines,
and is required to maintain professional composure and tact, patience and courtesy at
all times.

An Equal Opportunity Employer

Maintenance Worker II - Utility Locator Supplemental Questionnaire
* 1. What is your experience locating the following utilities? -Water
* 2. -Sewer
* 3. -Storm
* 4. -Street Lighting
* 5. -Traffic Signals
* 6. -Fiber Optics
* 7. What is your experience using eGIS to locate utilities?
* 8. What is your experience using Pipe Logic to locate sewer utilities?
* 9. What is your familiarity with the Washington State Dig laws?
* 10. What is your experience locating unlocatable materials using maps?
* Required Question

Customer Service Representative I - Puget Sound Energy (Vashon, WA)

Customer Service Representative I
Location : Vashon
Job # : 95240

At Puget Sound Energy (PSE) we have a long tradition of
service, and an exciting and innovative future ahead!

Consider PSE for the next step in your career.

Job Summary & Responsibilities
Puget Sound Energy’s Customer Service Department is looking a Customer Service Representatives to join our team! This
position is responsible for responding to consumer inquires via phone, e-mail and written correspondence. There will also be
face to face interaction with our customers to accept payment. The ideal candidate will be able to multi-task and be able to
accept payment in a face to face setting. There will be opportunities to respond to inquiries including service emergencies or
outages, billing, credit or payment inquires, rates, bill inquires, energy conservation and customer programs. There will be
additional responsibilities including processing returned mail, updating customer information, compiling reports and
performing other office and clerical tasks as assigned.

This is an excellent opportunity to play an integral role within PSE to help us better serve the environment, our customers and
the communities in which they live. PSE provides an environment where all employees are valued, respected and provided
with the opportunity to achieve maximum performance. We offer a comprehensive pay package that includes competitive
compensation, annual goals-based incentive bonuses, comprehensive cafeteria-style benefits, 401(K), a company paid
retirement pension plan and an employee assistance and wellness program. Gain the energy to do great things through a
career with Puget Sound Energy!

Qualifications/Skills/Abilities
MINIMUM QUALIFICATIONS:
• High School diploma or GED
• Successful completion of six to ten (6-10) credits of business school or college studies in accounting, communication skills,
drafting or social sciences or its equivalent in experience and/or education
• Two years customer service skills preferably in a call center environment
• Must be able to type a minimum of 35 words per minute
DESIRED QUALIFICATIONS:
• Successful completion of courses in basic PC, electricity and natural gas
• Ability to multi-task
• Previous cashiering experience
• Ability to work well independently
• Spanish speaking is also desired
• SAP experience
ADDITIONAL INFORMATION:
• Customer Service positions are union represented positions with starting wage and wage increases determined by union
pay scale• The successful candidate will become a member of the IBEW
• This position is located in Vashon, WA
PSE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to
race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other charac

Tuesday, September 30, 2014

Senior Financial Coordinator - DSHS (Olympia, WA)

Job Title: Senior Financial Coordinator (09335)
Opening Date/Time: Fri. 09/26/14 12:00 AM Pacific Time
Closing Date/Time: Thu. 10/09/14 11:59 PM Pacific Time
Salary: $63,144.00 - $81,600.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Olympia, Washington
Department: Dept. of Social and Health Services

The Senior Financial Coordinator is accountable for performing reliable and sound technical financial analysis and consultation with advanced expertise. General ledger and grants management work performed by this position has agency wide impact ensuring compliance with departmental accounting standards.

The Department of Social and Health Services (DSHS), Financial Services Administration (FSA) is recruiting for a highly qualified, detail oriented, culturally competent Senior Financial Coordinator, to be an accounting expert at reviewing and analyzing financial data, identifying problems, and to provide guidance to financial and accounting staff. This position (XW70) is based in Olympia, WA and will be classified as a Washington Management Service (WMS) Band 2.
The mission of DSHS is to improve the quality of life for individuals and families in need. We help people achieve safe, self-sufficient, health and secure lives. The mission of FSA is to support and assist DSHS in meeting the diverse needs of individuals and families by facilitation of sound management of its fiscal resources. This position within the Office of Accounting Services (OAS), supports these missions by assisting the various programs within the Department in handling the state’s financial resources professionally, responsibility, ethically, and timely with receipts and accounts for these funds handled in a manner according to statues, regulations, and policies for cash receipting and accounting functions. In addition, the section monitors department financial activity to ensure compliance with departmental accounting standards, Generally Accepted Accounting Principles (GAAP), Office of Financial Management (OFM) Policies and Procedures, Federal Regulations, Governmental Accounting Standards Board (GASB), and state law.
This position is located on the Capitol Campus in Olympia, Washington directly off of Interstate 5, and is only a short walking distance from a variety of unique shops, restaurants, bus lines, city parks, and waterfront. With an economic engine fueled to a great extent by state government, Olympia enjoys the benefits of a stable work force, engaged and educated community, and well-supported school system. If you live in Washington, you already know that Washington State has earned the 2014 title of “The Best State to Make a Living” from Forbes Magazine. Read further to learn of more great reasons to consider a position with DSHS.
Duties:
The Senior Financial Coordinator will perform financial duties requiring advanced technical and professional accounting/auditing skills that will ensure the sound financial management and accounting of department resources. In this role, you will provide technical expertise and assistance to the department’s professional accounting staff. You will also participate in long range planning focused on advising strategies for successful future operations. You will be called on to provide your expert accounting knowledge and skills for reviewing and analyzing financial data, identifying problems, and assisting DSHS accounting staff to develop and implement policies and legal corrections that have immediate and long range fiscal impact on the agency. Analysis will require critical thinking and research.
You will have significant influence in the monitoring, recommendation and development of accounting policy for the department as well as systems and processes used to impact the $5.5 billion annual budget. Decisions and actions of this position could impact financial integrity of the agency for many years. For these reasons, you will be accountable for providing reliable and professionally sound guidance, consultation, and advice at an advanced level of expertise in accounting with specific focus to agency general ledgers and grant management. Decisions will be made in coordination with the FSA Executives and guided by policy and governmental rules on complex, high-level accounting transactions that have significant impact on the department and state financial statements.
As Senior Financial Coordinator, your responsibilities can include:
Analyze, coordinate, and monitor overall fund level review of General Ledgers (GL) and federal Grants across all departmental programs, ensuring among other priorities that spending does not exceed allotted funding levels.
Review Office of the Inspector General (OIG) audits for nationwide findings and federal self-assessments to limit federal non-compliance findings and reduce risk.
Evaluate accounting for federal and state regulations compliance per Governmental Accounting Standards Board (GASB), etc.
Resolve technical financial problems and provide professional assistance and advice concerning their solutions.
Complete or assist in the completion of all required federal and state reports including providing primary assistance with the preparation and reporting to Office of Financial Management (OFM) of the Schedule of Expenditures of Federal Assistance (SEFA).
Considering federal and state regulations provide expert technical and professional services through performances and participation in quality improvement projects at the office and agency level.
Participate in Monthly Financial Status Reporting (MFSR) meetings and will coordinate fiscal year and biennial close activities.
Qualifications:
Required Education, Experience, and Competencies
Applicants must meet or exceed qualifications in all of these areas:
A Bachelor’s (BA) or Master’s (MA) degree in Finance, Accounting, or Business that include *18 quarter (12 semester) credit hours in accounting;
Five (5) years of work experience in professional high-level accounting;
Excellent written and verbal communication skills with the ability to interpret and present complex information regarding technical fiscal and budget-related issues for broad audience use;
Proficient in Microsoft Excel and Word; And
Familiar with Washington State fiscal policies, systems, and data.

Desirable qualifications include:
Licensed Certified Public Accountant (CPA) preferred.
Knowledge and utilization of management principles and sound business practices.
Expert status in the theoretical and practical application of a broad range of complex fiscal and legal criteria governing department activities including GAAP, state and federal laws/regulations and contracts.
Strong analytical and diagnostic skills in order to solve complex problems with consideration of the short and long-term effects on the agency.
Excellent research and resource skills in order to obtain vital information for the management of assigned programs in accordance with state and federal requirements.
Experience providing clear and accurate financial reports to executive managers and provide recommendations.
Ability to work independently with minimal managerial guidance; taking initiative to identify, investigate, and correct actions on all assigned or ad hoc projects.
Ability to manage multiple projects and accomplish objectives within given time constraints.
Supplemental Information:
This position is classified as overtime exempt. In-state travel may be necessary on occasion.

To be considered you must apply online at www.careers.wa.gov. Use reference number 09335 when searching for the job announcement. Please note that initial screening will be solely based on the contents and completeness of the “work experience” section of your application in NeoGov.

To be considered for this position, you much complete the on-line application, supplemental questionnaire, and you must attach or upload in your application document:
A letter of interest specifically addressing how your experience meets the qualifications listed in this announcement;
A current, professional chronological resume;
Three (3) professional reference contacts with current contact information; AND
College or University transcripts listing the *required education for this position. (All applicable education must be accredited and recognized by the Council for Higher Education (CHEA) and/or the United States Department of Education (USDE).
Failure to provide these application documents will result in disqualification.
The information provided in your application and attached materials must support your experience and education and will be verified. Documentation may be required. Responses not supported in your application will disqualify you for consideration of employment from this requisition. Qualified candidates may be required to pass a technical skills exam to include: Microsoft Office Access and Excel. A thorough reference check will be conducted for final applicants.

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5848. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
If you have questions regarding this recruitment or technical issues while applying, please call Jenny Bastrom at (360) 725-5848 or at bastrjl@dshs.wa.gov.
Paid training programs, shared commuter options, and employee activities are all available to employees working in the Thurston County area for DSHS. You will have opportunities to enroll in many programs that private corporations have eliminated from their employee benefits. As a full-time State employee you will accrue one day of paid vacation leave and one day of paid sick leave per month. Full-time employees are entitled to eleven paid holidays. You and your family members are covered by medical (including vision), dental and basic life insurance. As a new employee you will have the option of two employer contributed retirement programs to enroll in.
DSHS’s Information Technology structure is complex and wide-spread. Our IT employees are committed long-term not only to system integrity and career loyalty, but increasing their skill-set to provide sustainability and efficiency for the residents of WA. Together, we work to decrease poverty, improve safety and health status and increase educational and employment success to support people and communities in reaching their potential. We look forward to your interest!

Connect with Jenny Bastrom www.linkedin.com/profile/view

Psychology Services Supervisor - Western State Hospital (Lakewood, WA)

Job Title: Psychology Services Supervisor (Western State Hospital) 08836
Opening Date/Time: Tue. 09/09/14 12:00 AM Pacific Time
Closing Date/Time: Thu. 10/16/14 11:59 PM Pacific Time
Salary: $67,392.00 - $87,100.00 Annually
Job Type: Full Time - Permanent
Location: Pierce County – Lakewood, Washington
Department: Dept. of Social and Health Services

Western State Hospital is located on 264 acres on the original site of Fort Steilacoom, amid 100 year old stately lined avenues, near the town of Steilacoom and the city of Lakewood.
The hospital mission is to promote recovery and well- being in partnership with those served. The personal worth and dignity of every individual is highly regarded in an environment where diversity, culture, and individual choice is respected and valued.

Western State Hospital is looking for a highly motivated individual to fill our Psychology Services Supervisor position which is located in the Administration of the Psychiatric Treatment and Recovery Center.

A Meaningful Career
Western State Hospital is an 827 bed inpatient psychiatric and mental health hospital and we offer

Medical, dental and nursing care;
Social and psychological services;
Occupational therapy, physical therapy and recreational therapy;
Recreation facilities include a gymnasium, evening and weekend leisure opportunities, and special/holiday events;
Nutrition and dietary services;
Chapel services, volunteers, and other life-enhancing supports and opportunities.
At Western State Hospital you will enjoy a rewarding career with impressive benefits designed to help you maintain a comfortable lifestyle for you and your family, including:
Major Medical • Dental• Vision• Optional Medical Flexible Spending Account • Long-term Disability • Retirement and other savings plan options • Life Insurance • Paid Vacation & Holidays •
Duties:
The incumbent sets professional standards, oversees psychological service delivery, and supervises Psychologists and Psychology Associates in the Psychiatric Treatment and Recovery Center (PTRC) at Western State Hospital (WSH). The PTRC is a 17-ward/510 bed unit, housing mentally ill patients committed to WSH. In your role you will formulate psychology department policies, supervises clinical psychology services, will ensure that DSHS and WSH policies are followed, and ensure that ethics are maintained in a manner consistent with the American Psychological Association guidelines. The position reports to the PTRC Center Director and the Director of Psychology and Rehabilitative Services.

The person in this position supervises thirty-one PhD and Master's level psychologists working with a highly vulnerable patient population which consists of individuals involuntarily detained by the Court who are struggling with severe and persistent mental illness. You will be tasked with assuring that psychologists are maintaining appropriate standards of care, consistent with Medicare, The Joint Commission, and State licensing requirements.

This position is considered to be a "working" supervisor meaning that the incumbent provides coverage for psychology staff, including delivering direct care and psychological treatments for vulnerable adults. Direct services also encompass behavioral plans, suicide assessments, participation in treatment plan meetings, and high level consultations regarding the clinical care of behaviorally challenged clients, including those who are violent and/or require seclusion and restraint.

In addition to direct client care, the top candidate manages the process connected with the civil commitment of clients detained under RCW 71.05. This includes assigning court work as well as preparing and filing civil commitment affidavits, conditional releases, and less restrictive orders for patients discharging into the community. This supervisor must provide court work on an emergent basis, resulting in the continued hospitalization of clients who, if released, would pose a significant danger to the public.

The Psychology Services Supervisor is directly responsible for the work of all psychology staff under his/her purview and billing practices for licensed psychologists. Psychologists supervised by this position bill for over $ 85,000.00 in services monthly or over 1.02 million dollars yearly. The incumbent must assure that all billing requirements are met in order for the hospital/DSHS to be eligible for reimbursement of this substantial revenue.
Qualifications:
The successful incumbent will possess the following qualifications:

A Doctorate degree in Psychology from an accredited school of psychology;

AND

A valid Washington State Psychology license;

AND

3 years applied post-doctoral experience and demonstrated psychotherapy, psychological consultation, and psychological assessment skills.


Our top candidate should possess the following desired skills and abilities:
Ability to understand, apply, and teach evidence-based psychology practices;
Ability to communicate accurately and clearly;
Core understanding of psychiatric recovery principles;
Leadership and management skills and abilities including good judgment, independent problem solving, decision-making, conflict resolution, time management, relationship skills, ability to led others through modeling and provision of accurate and constructive feedback;
Working knowledge of DSHS policies and Federal and State laws and standards (JCAHO, CMS) standards relating to psychiatric hospitals;
Knowledge of American Psychological Association (APA) Ethical Code;
Ability to maintain high standards of professional integrity and to ensure standards are maintained by PTRC Psychologists and Psychology Associates;
Ability to work collaboratively and respectfully with diverse staff and patients to accomplish the hospital mission.
Supplemental Information:
How to Apply

Please email the following application materials to Helen Gunter helen.gunter@dshs.wa.gov. Please put in the subject line: Application for Psychology Services Supervisor.

A letter of interest describing your qualifications as they relate to this position and your experience which will help you succeed in this position;
A current resume;
Three (3) professional references with current email addresses and phone numbers;
All application materials need to be received by 10/16/14, 11:59 p.m.

All higher education must be accredited and recognized by the Council for Higher Education (CHEA) and/or the United States Department of Education (USDE).
This position is designated as emergent under the DSHS Comprehensive Emergency Management Plan.

Other Information:

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
If you have any questions about this recruitment, please contact Helen Gunter (253) 756-2936 or email her helen.gunter@dshs.wa.gov

Psychiatric Clinical Director Geropsychiatric Unit - Eastern State Hospital (Medical Lake, WA)

Job Title: Psychiatric Clinical Director Geropsychiatric Unit (Eastern State Hospital) 09172
Opening Date/Time: Wed. 09/17/14 12:00 AM Pacific Time
Closing Date/Time: Sun. 11/30/14 11:59 PM Pacific Time
Salary: $169,404.00 Annually
Job Type: Full Time - Permanent
Location: Spokane County - Medical Lake, Washington
Department: Dept. of Social and Health Services

The Department of Social and Health Services (DSHS), Behavioral Health and Services Integration (BHSIA), is seeking an experienced, diverse, Psychiatric Clinical Director with a passion for helping people with mental health issues to join our team. This person will thrive on the daily challenges and opportunities that make a real difference to the people within Eastern State Hospital (ESH).

An Opportunity to Make a Difference

If you are looking for an opportunity to utilize your education and license to serve as a senior leader in a mental health hospital, this is the job for you.

Working as a Clinical Director for the Geropsychiatric Unit, you will serve as a senior leader of the hospital and medical staff, and lead a team of professionals in providing psychiatric, medical, and psychosocial rehabilitative care for up to 110 patients. You will be responsible for managing the admission waiting list and ensuring patients are admitted as soon as bed space is available, assess the safety of the wards, and ensure patients receive individualized treatment in a recovery model of care.

This is an opportunity for you to be involved in hospital wide planning through participation on the Executive Leadership Team, and as a member of the Medical Staff Medical Executive Committee. You will participate in hiring decisions with medical staff, ensuring that the new hospital staff members are qualified, and provide education and training to medical staff students, residents, and interns emphasizing the recovery model of care.

Duties:
The Role

As the Psychiatric Clinical Director, you will provide direct patient care for individual patients in the absence of the attending psychiatrist. You will also assess, diagnose, and prescribe treatment to acutely mentally ill psychiatric patients. You will be required to document care needs in the patient records and complete any billing or legal documentation necessary. You will also participate in hospital wide leadership forums to implement the recovery model and identify Medical Staff resources.

You will have an opportunity to serve as the chair for the Geropsychiatric Unit Management Committee. It is expected that you will develop, plan and implement the unit’s goals and objectives, maintain policies and procedures for specialized programs. You will also meet with the unit psychiatrists on a regular basis to discuss clinical and administrative issues to keep the Chief Executive Officer and Medical Director apprised of all clinical and administrative issues that may affect resources or safety.

Qualifications:
We need someone who has a valid License to practice medicine in the State of Washington, and has successful graduated from an accredited psychiatric residency program and must be board eligible with the American Board of Psychiatry and Neurology.

Supplemental Information:
Compensation

The base salary for this position is $169,404, with limited on-call hours that could enhance the salary up to $210,000.

How to Apply

Applications will be reviewed one week after the open date of this announcement. To be considered for this position, interested applicants must forward a resume or curriculum vitae (CV) to Laurie Walker at Laurie.Walker@dshs.wa.gov, no later than November 30, 2014 at 11:59 p.m.

About Eastern State Hospital

Eastern State Hospital (ESH) is a fully accredited, state-owned, 287-bed psychiatric hospital serving eastern Washington by providing evaluation and inpatient treatment for adults with serious or long-term mental illness.

ESH is located in the City of Medical Lake and is within a 20-minute drive to both Spokane and Cheney. Situated in a wooded area between two lakes, ESH shares the grounds with an abundance of deer, geese, turkeys, and other wildlife. The area has many unique features and services to offer including shopping, dining, theatre, snow skiing, snowmobiling, water sports, a comprehensive park system, three universities, two community colleges, and is a family friendly environment. Local sport teams include the Spokane Shock (arena football), Spokane Indians (baseball), and the Spokane Chiefs (hockey).

To learn more about Eastern State Hospital and how our Clinical Directors make a difference in transforming lives visit http://www.dshs.wa.gov/mhsystems/esh.shtml online.

At Eastern State Hospital, you will enjoy a rewarding career with impressive benefits designed to help you maintain a comfortable lifestyle for you and your family, including:

Major Medical • Dental• Vision• Optional Medical Flexible Spending Account • Long-term Disability • Retirement and other savings plan options • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education

See the Benefits tab for more details. Benefits apply to full-time and most part-time employees.

Ensuring safety to the people we serve is number one. Applicants considered for this position and other positions with DSHS, require a background check. The successful candidate will be required to undergo regular tuberculosis screening.

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact Laurie Walker at (509) 565-4328. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

If you have questions about this exciting opportunity, please contact Laurie Walker at (509) 565-4328 or Laurie.Walker@dshs.wa.gov.

Programs Service Delivery Manager - DSHS (Olympia, WA)

Job Title: Programs Service Delivery Manager (Non-Permanent) 09264
Opening Date/Time: Tue. 09/23/14 12:00 AM Pacific Time
Closing Date/Time: Tue. 09/30/14 11:59 PM Pacific Time
Salary: $57,000.00 - $75,810.00 Annually
Job Type: Full Time - Non-Permanent
Location: Thurston County – Olympia, Washington
Department: Dept. of Social and Health Services

The Department of Social and Health Services (DSHS), Economic Services Administration (ESA), Community Services Division (CSD), Office of Programs and Policy is recruiting to fill one (1) non-permanent, Programs Service Delivery Manager position in Olympia, Washington. This appointment is expected to last until December 31, 2015.

SCOPE:
The Office of Programs and Policy (OP&P) is directly responsible for statewide administration of federal and state cash and food assistance programs. In addition the OP&P is responsible for statewide field operations administration of federal and state medical assistance programs. Program policies are governed by Section 7 of the Code of Federal Regulations (CFR); Section 42 CFR; and Chapter 74 of the Revised Code of Washington (RCW).
Program policy administration specifically includes:
Formulating and promulgating Washington Administration Code (WAC) rules;
Developing and maintaining federally mandated cash and food assistance State Plans and Program Policy manuals for cash, food and medical assistance programs;
Policy development, monitoring and compliance for performance-based contracts that support public assistance programs;
Directing program-specific legislative activity on behalf of the Governor and Department Secretary; and
Provision of program-specific liaison services with multiple state agencies, federal agencies, advocates, program recipients and numerous other stakeholders and entities.
Duties:
The Programs Service Delivery Manager is directly responsible to ensure federal and state medical programs policy and child care operations are accurately and timely administered in the DSHS ESA Community Service Offices. The position acts as a liaison with the HealthCare Authority (HCA) and Department of Early Learning (DEL). The position works closely with HCA and DEL in developing and implementing medical and childcare program policy and procedures. The position is primary liaison with ESA’s Regional and Community Services Offices providing program support, public information, technical assistance and communication. The position has authority to issue policy clarification and approve/deny exceptions to rule. The position interacts with all levels of management within Economic Services Administration. The position works closely with CSD field operations, Information Technology Solutions, and other agencies to coordinate and promote automated systems changes to support medical/childcare program policy. The position has lead responsibility for ESA in legislative bill analysis and legislative relations related to program area.

PRINCIPAL RESPONSIBILITIES:

Provides statewide oversight, coordination and monitoring of federal and state childcare and medical programs associated with TANF, Refugee, Aged/Blind/Disabled, Pregnant Women cash programs, Family Medical, pregnancy, children and disability related medical, and Medicare cost sharing programs.
Monitors field operations, conducts field visits, and prepares internal and external reports on service delivery, workload and client service.
Consults with and acts as primary contact for financial coordinators, supervisors, and field staff throughout the agency.
Coordinates ongoing childcare and/or medical program operations and related training.
Performs legislative bill analysis.
Represents the Department in discussions and correspondence with Legislative staff, advocates and other agencies.
Leads in the development of strategic initiatives related to childcare and/or medical programs for program planning and performance.
Reviews, analyzes, and monitors DSHS management reports, case records, and service delivery to ascertain the quality of service and program integrity.
Represents the Community Services Division on statewide and local committees, providing data on trends in childcare, Medical, and/or Medicaid service delivery structuring and implementing surveys and special projects in client service areas.
Qualifications:
PREFERRED EDUCATION, EXPERIENCE, AND COMPETENCIES:

A bachelor's degree and two (2) years of paid experience equivalent to a Financial Services Specialist or Social Services Specialist within Community Services Division field operations. Experience may substitute year for year, for up to two years of the required education.

Advanced knowledge of:

The practice of state office, regional and field operations, and the administration of state and federal assistance programs;
Managerial, analytical and technical federal and state public assistance programs;
Management principles and organizational theory;
Project management principles, including long-range planning, establishing time-lines, and milestones;
Principles of negotiation and conflict resolution
Washington State legislative process
Medical Programs
Child Care Programs
Ability to:
Demonstrate exceptional skills in written and oral communication.
Operate effectively in a politically sensitive environment.
Communicate effectively and work with staff, advocates, legislative staff and legislators.
Conduct research on a wide variety of public policy issues.
Effectively assess and evaluate social and fiscal impacts of federal and state welfare reform and Childcare proposals on Washington State.
Demonstrate skill in areas of active listening, facilitations and conflict resolution.
Plan and manage complex projects through all phases, from initial planning through implementation, completion and evaluation.
Work under pressure and within time constraints of a legislative session, while dealing with conflicting and fast-changing demands.
Supplemental Information:
APPLICATION PROCESS:
In order to be considered for this position you must apply online at www.careers.wa.gov. Use reference number 09264 when searching for the job announcement.

Attach the following online to apply:
A letter of interest addressing the qualifications listed in this recruitment announcement
Current detailed resume
Three professional references (contacts)
Writing sample
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5825. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Should you have any questions regarding this recruitment, please contact Anthony Distefano at 360-725-5825 or email: distear@dshs.wa.gov

If you have questions regarding position (DS13) please contact Kjerstin Riedel at 360-725-4603.

Policy Manager - DSHS (Lacey, WA)

Job Title: Policy Manager (DVR) 08953
Opening Date/Time: Wed. 09/10/14 12:00 AM Pacific Time
Closing Date/Time: Fri. 10/10/14 11:59 PM Pacific Time
Salary: $53,220.00 - $68,784.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Lacey, Washington
Department: Dept. of Social and Health Services

The Division of Vocational Rehabilitation (DVR) within The Department of Social and Health Services (DSHS), Juvenile Justice and Rehabilitation Administration (JJRA), is recruiting for one (1) permanent Policy Manager position located in Lacey, WA. This is a Washington Management Service (WMS) position.

This position will remain open for 30 days. The first review of applications will begin seven days after the opening date of this posting. Candidate review will be on-going and the hiring authority has the right to make a decision at any point during the process. It is in the applicant’s best interest to apply ASAP.
Duties:
The WMS Policy Manager position will serve as the statewide program administrator, responsible for developing and updating division-wide policies and procedures related to client services, program administration and staff training, including the content of Washington Administrative Code 399-891 and the Division of Vocational Rehabilitation (DVR) Customer Service Manual. This position will advise DVR leadership on policy trends, issues and/or proposed changes at the federal, state and DSHS level that impact the division’s program services or operations, and provide guidance to field staff on implementation of required policies and procedures.

Provide direction and guidance to field staff on implementation of required policies and procedures. Provide direction and guidance related to Code of Federal Regulations and Washington Administrative Code that govern all facets of client service delivery which includes: (interpretation and clarification of rules and regulations related to vocational rehabilitation, independent living, and supported employment services).

The Policy Manager will lead projects and/or teams to develop and implement policy and procedural documents to guide the delivery of DVR client services and administrative operations. Guides the active involvement of DVR field staff, State Rehabilitation Council staff, Client Assistance Program staff and other stakeholders in policy development activities. This position will lead the development and adoption of administrative rules (Washington Administrative Code) relating to vocational rehabilitation services.

The Policy Manager reports to the Assistant Director and is assigned to the DVR Planning and Performance Support Unit that conducts all of the division’s policy development, planning, program evaluation, customer relations, and interagency coordination activities.

At DVR our top performing employees come in many different forms. The successful candidate for this position will look something like this:
· Strong knowledge of the federal Rehabilitation Act and experience in delivering and/or managing VR services within a State VR Agency.
· Ability to accurately interpret complex federal and state VR requirements and write clear, accurate policies and procedures for the delivery of VR services.
· Excellent communication and interpersonal skills.
· Strong ability to consult, instruct and train on VR service delivery policies and procedures.
· Self-starter who requires minimal direction or supervision.
Qualifications:
Master’s degree in rehabilitation counseling, social work, human services or a closely related field, plus two (2) years’ experience applying Federal Vocational Rehabilitation regulations to the development of direct services policies and procedures or in the delivery of direct Vocational Rehabilitation services to clients;
OR
Bachelor’s degree in rehabilitation counseling, social work, human services or a closely related field, plus four (4) years’ experience applying Federal Vocational Rehabilitation regulations to the development of direct services policies and procedures or in the delivery of direct Vocational Rehabilitation services to clients.

DESIRED EDUCATION, EXPERIENCE, SKILLS AND ABILITIES:

· Maintain expert knowledge and understanding of the Rehabilitation Act and related Federal VR regulations, including applicable state laws and regulations that apply to the delivery of VR services.
· Distill large amounts of complex information and feedback to produce high quality, accurate written material and documents using clear, concise, plain language.
· Present information clearly in verbal presentation and training, communicating effectively to a variety of audiences.
· Prioritize and manage multiple priorities and projects simultaneously.
· Work at a face pace and under pressure to meet deadlines, managing simple to very complex projects.
· Demonstrate exceptional organizational skills and attention to detail.
· Demonstrate the ability to acquire advanced skills in the use of WORD and ROBO-INFO software.
· Facilitate small to large work groups to effectively develop recommendation for program improvements and strategies for implementation.
· Analyze, understand and summarize proposed national and state legislation to determine potential impacts for DVR, DSHS and state.
· Demonstrate the ability to learn and correctly follow state and departmental rule-making processes.
· Conduct research of rules, policies and practices that impact the provision of VR services and prepare recommendations or draft documents to improve practices or gain compliance with federal, state or DSHS requirements.
· Establish positive relationships with internal staff, stakeholders and others.
Supplemental Information:
Background checks are required for employees and applicants considered for selected positions within DSHS. Employees/applicants will be required to sign a release authorizing the background check. Failure to do so shall disqualify the applicant from employment in these positions. Information obtained from background checks will not necessarily preclude employment.

SPECIAL NOTE: Attention to detail is important to the successful completion of your application for this position.

*Carefully review your application before submitting.*
You may NOT reapply to this posting for 30 days

HOW TO APPLY:
Please note that initial screening will be solely based on the contents and completeness of the “work experience” section of your application in NeoGov. In order to be considered for this position you MUST apply online and complete the entire Application. A resume mailed, emailed attached to or embedded within the application will not substitute for the “work experience” section of the application.

The information provided in your Application must support your selected answers in the application questionnaire. All answers are verified and documentation may be required. Responses not supported in your application will disqualify you for consideration of employment from this requisition. A thorough reference check will be conducted for final applicants.

To be considered for this position, you must attach a legible transcript to your application. Transcripts must be attached and labeled as a separate document.

**Applications that do not have a legible transcript identified and attached will be disqualified from further consideration for this posting. **

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (253) 983-6575. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

If you have questions on how to apply or application issues, BEFORE you submit your application, contact Angela Petty at 360.725.5864 or angela.petty@dshs.wa.gov

Lean Coordinator - DSHS (Olympia, WA)

Job Title: Lean Coordinator (08935)
Opening Date/Time: Thu. 09/18/14 12:00 AM Pacific Time
Closing Date/Time: Thu. 10/09/14 11:59 PM Pacific Time
Salary: $60,120.00 - $78,900.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Olympia, Washington
Department: Dept. of Social and Health Services

We will be hiring a highly qualified, motivated, culturally competent, Lean Coordinator to join our team of Information Technology (IT) professionals in delivering expert level services to those we serve in the Department of Social and Health Services (DSHS), Information System Services Division (ISSD).

The Information System Services Division (ISSD) is the Department’s primary service provider for agency-wide information technology services. The Division is responsible for network infrastructure and support, electronic messaging, telephone and voice services, production control, data security and disaster recovery, Internet/intranet services, enterprise architecture, formulating agency IT policy, maintaining an IT portfolio, facilitating application governance and the setting of agency IT standards, and coordinating oversight reporting to the Office of the Chief Information Officer. This division’s responsibilities also includes support of the Imaging System, the Social Service Payment System (SSPS), and enterprise application development services for the Services and Enterprise Support Administration.

ISSD has an amazing group of staff and a fast paced environment. They are committed to providing excellent customer service, and YOU could have the opportunity to work with them!
Duties:
We are looking for someone who is passionate about Lean Principles and process improvement. If you have this passion, possess strong practical knowledge of Lean principles and excellent facilitation skills, this might be a good fit for you.

You will have the opportunity to lead Lean training for all of ISSD’s 198 staff members showing them that Lean is really about all the little things done daily not just one huge project. We are looking for someone who has strong coaching and mentoring skills.

A Lean Coordinator in this Department represents a career move, not a lateral transfer. We are looking for someone who could positively impact 17,000 DSHS employees statewide. Your growth opportunities are endless because of the size of our Department.


What will you REALLY do every day?


· Facilitate work groups to identify and deconstruct problems.

· Make recommendations for process improvements.

· Design and implement effective data collection methodologies.

· Teach, coach, and mentor ISSD staff in process improvement.

· Help build a Lean culture in ISSD and in technology in DSHS

· Lead organizational change efforts using accepted models, theories, and practices.

· Present data to management teams.

· And last, but not least, LOVE coming to work every day!

Qualifications:
Required education, experience, and competencies:

Bachelor's Degree in business administration, public administration, human resources, organizational management or a closely related field.

AND

Direct experience with continuous improvement methods and a deep knowledge of Lean principles and methodologies. Normally this is gained in two or more years of experience working full time with process improvement, not just studying them.

To be successful you will need to have the ability to identify quality metrics and develop effective means to collect and report them. Demonstrated experience facilitation results orientated group discussions and trainings. Proficient in Microsoft Office products.

Experience will substitute year for year for education.

Desired education, experience, and competencies:

Master's Degree in business administration, public administration, human resources, organizational management or a closely related field.
Supplemental Information:
How to apply:
To apply for this position you will need to complete the on-line application and submit the following:
Three professional references with current contact information
Incomplete applications may be disqualified from further consideration for this position.
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 902-8056. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
If you have questions about completing the on-line application, please contact Staffing Specialist Wendy Brand at 360-902-8056 or Wendy.Brand@dshs.wa.gov.

Fiscal and Data Analyst - DSHS (Lacey, WA)

Job Title: Fiscal and Data Analyst 09210
Opening Date/Time: Thu. 09/18/14 12:00 AM Pacific Time
Closing Date/Time: Thu. 10/09/14 11:59 PM Pacific Time
Salary: $55,284.00 - $71,448.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Lacey, Washington
Department: Dept. of Social and Health Services

The ALTSA Vision is: Seniors and people with disabilities living with good health, independence, dignity, and control over the decisions that affect their lives.

Fiscal and Data Analyst – Let Your Love of Numbers Help Build Solutions and a Career
Are you someone who loves working with numbers? Do you enjoy thinking outside of the box and flourish in an energetic place? Are you an analytical thinker who has a desire for knowledge? If this describes you, then the Fiscal and Data Analyst position may be the best choice for you!

The Department of Social and Health Services, Management Services Division is seeking an individual who likes analyzing data and bring new and innovative ideas to light to fill their Fiscal and Data Analyst position in our Lacey office.

Lacey, WA is located on the southern tip of the Puget Sound with a glorious view of Mt Rainier. Lacey is a place that has something for everyone, it has several recreation services, arts and events. With Clean air, clean water, a healthy economy and close proximity to major cities is what makes this community one of the most desirable places to live and work.

Program Profile:
The purpose of Management Services Division is to provide administrative and support services in such a way as to:
Provide for agency accountability and credibility;
Support decision and policy making with accurate and timely information;
Administer fair and equitable payment systems to support the provision of cost-effective care;
Provide high quality, reliable, and responsive IT support services to enable Aging and Long-Term Support Administration (ALTSA) to accomplish its mission;
Provide infrastructure and tools necessary for ALTSA to accomplish its mission.

These are to be accomplished through employee commitment to the values of service to other ALTSA divisions and accountability to the Secretary, the Governor and the public we ultimately serve.
Duties:
Your next calling:
As the Fiscal and Data Analyst some of your primary objectives are:
Detailed analysis and reporting of statewide program expenditures, trends, and related data;
Modeling financial impacts of proposals for changes to existing programs or new programs;
Working cooperatively with program staff to create and monitor assigned budgets that will support programs in meeting their program and policy goals;
Responding to requests for information from DSHS program and central budget office, WA Office of Financial Management and legislative fiscal committee staff for ALTSA and Developmental Disabilities Administration (DDA);
Analyzing systems and processes to ensure accurate and detailed reporting and fiscal integrity.

Some of the tasks you will be doing to accomplish these objectives:
Responsible for the Home and Community Field Services and Office of Deaf and Hard of Hearing Program which together total approximately $181 million per biennium.
Provide detailed analysis of statewide program expenditure, trends, and related data, and analyze systems and processes to ensure accurate and detail reporting and fiscal integrity.
Coordinate and manage the biennial and supplemental budget process.
Review expenditures and provide monthly budget status reports to ensure effective and efficient use of the legislatively appropriated funds.
Provide end of fiscal year estimates.
Interpret state and federal laws, rules and regulations related to Medicaid, to ensure the expenditures are allowable.
Qualifications:
From the hiring authority’s perspective, viable and competitive candidates will have some or all of these qualifications:
Bachelor’s degree in business, finance, accounting, economics, public administration, mathematics, statistics, or other quantitative field plus three years of professional experience in budget, management, or program analysis.
Knowledge of budget development process, financial and accounting policies, regulations and procedures, generally accepted accounting principles.
Experience in analyzing, researching and preparing financial analysis, and projecting expenditures and revenue.
Ability to interpret policies, procedures, financial reports, legislation and other financial data.
Ability to effectively communicate, both orally and in writing with peers, executive management, and staff from other agencies and segments of state and federal government.
Ability to use electronic mail, the internet, and Microsoft Excel and Word at an advanced level of competency.
Ability to work with minimal supervision, exercise good judgment and promote a positive work environment.

All applicants that enjoy working with numbers and who are curious, analytical, creative and believe in data driven decision making are encouraged to apply.
Supplemental Information:
Application Instructions:
Candidate review will be on-going and the hiring authority has the right to make a decision at any point during the process after the first seven days. It is in the applicant's best interest to apply as soon as possible.

Interested and qualified applicants need to apply through www.careers.wa.gov and attach the following to their profile:
A cover letter describing why you are interested in the position and why you enjoy working with numbers.
Chronological Resume.

Failure to submit any of the above attachments will result in being disqualified from being considered for this position.

NOTE: You may be required to bring proof of your highest level of education at the time of interview.

Other Information
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (253) 983-6575. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Contact Us: For inquiries about this position please contact the recruiter, Angel Correa, at 253.983.6575 or angel.correa@dshs.wa.gov (preferred) and reference *09210*

ESA Risk Mitigation Manager - DSHS (Olympia, WA)

Job Title: ESA Risk Mitigation Manager (09024)
Opening Date/Time: Wed. 09/17/14 12:00 AM Pacific Time
Closing Date/Time: Mon. 10/06/14 11:59 PM Pacific Time
Salary: $57,000.00 - $75,810.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Olympia, Washington
Department: Dept. of Social and Health Services

There is one permanent opening with the Department of Social and Health Services (DSHS), Economic Services Administration (ESA) Headquarters Office, Office of the Assistant Secretary, located in Olympia, Washington.

ADMINISTRATION PROFILE:

The Economic Services Administration represents approximately 4,200 employees working together with the single purpose of improving the safety and health of individuals, families and communities in Washington State. With an annual budget of $1.3 billion, ESA helps low-income people meet their basic needs and achieve economic independence through cash grants, food and medical assistance, work-focused services, and subsidized child care. ESA also ensures parents provide financial and medical support to their children through child support enforcement. Nearly one in every four Washington residents seeks assistance through ESA each year.

Public assistance programs managed by ESA include WorkFirst (Washington’s Temporary Assistance for Needy Families Program), Aged, Blind and Disabled Program, Basic Food (Washington’s Food Stamp Program), and Emergency Cash Assistance and Refugee Cash Assistance.

ESA is comprised of the Office of the Assistant Secretary, three program divisions—Community Services Division, Division of Child Support, and Division of Disability Determination Services—and three major operational support areas—Finance, Information Technology Solutions, and Program Integrity and Quality Assurance.
Duties:
This position is responsible for the development, implementation, and monitoring of a comprehensive loss prevention/risk mitigation plan statewide within ESA (approximately 60 offices and 4,200 staff). This position has independent and/or delegated authority to manage, plan, lead, organize, coordinate, and monitor specific plans, programs, or projects essential to carry out the goals of the Risk Management team and Administration.

This position has delegated authority to act in the role of ESA Risk Manager. This includes managing the ESA Public Disclosure Unit (PDU), which processes thousands of public records requests, multiple discovery requests, and all privacy requests in the Risk Manager’s absence.

This position is the advanced level subject matter expert accountable for management and oversight of the mitigation and prevention strategies created and employed for ESA.

Areas of focus include the critical incident reporting system, data share agreements, Administration policies, associated staff training, and risk management communication strategy.

Manage, coordinate, monitor, and ensure quality and completion of major assignments to the Administration related to Enterprise Risk Management. Develop and implement statewide Enterprise Risk Management tools, practices, and policies to report and manage risk.

Develop and implement effective statewide communication strategies that inform employees and stakeholders of risk/liability related issues as well as develop and manage an informational library of resources for ESA staff.

Develop and implement training, education, and technical assistance to management and staff on risk management, public disclosure, and privacy related matters.

Ensure policies and protocols are in compliance with applicable regulations, rating agency standards, and strategic imperatives of the organization. Critically review all ESA policies ensuring they are consistent with state and federal laws and risk management principles.

Serve as subject matter expert and lead for ESA risk assessment responsibilities including developing and/or coordinating associated Corrective Action Plans in various operational disciplines to include information technology and emergency preparedness.

Represent and advise the administration on various statewide risk management related committees, coordinating with divisional leads on development of recommendations and implementation plans and ensure alignment with organizational objectives.

Identify internal and external needs and gaps in existing resources and procedures that require intervention of Executive Leadership through intervention or correction. Provide Risk Manager, Chief Operating Officer, and Executive Leadership Team regarding potential issues and follow up.

Delegated authority to analyze, advise, and respond to proposed legislative changes related to risk management, public disclosure, privacy, and related matters.

Directs and oversees the ESA data share agreement process. Coordinates the development and maintenance of all Administration and DSHS Interface agreements to exchange confidential data electronically with other state and federal agencies.

Ensures compliance with federal and state confidentiality and related laws and regulations. Works closely with ESA Risk Manager to develop processes and tools used within structures of legal compliance.
Qualifications:
DESIRED QUALIFICATIONS:
Bachelor’s degree in Public Administration, Business Administration, or related field and two years of progressively responsible experience successfully directing risk management and public disclosure/privacy efforts for a large, complex organization.
At least one year experience supervising staff.
Advanced level of knowledge and understanding of risk management principles and practices.
Demonstrated experience, knowledge, and understanding of complying with federal and state laws and requirements on public disclosure, privacy and confidentiality.
Understanding of contract development, oversight, and monitoring.
Ability to supervise and plan/direct the activities of others to achieve program goals.
Experience analyzing public policy and legislative proposals.
Ability to work with a diverse group of staff from all levels of the organization.
Working knowledge of ESA and DSHS programs and services.
Excellent oral and written communication skills.
Ability to synthesize, organize, and broadly communicate complex information using effective communication tools and strong technical, written, visualization and conceptualization skills with attention to detail and consistency.
A broad, high-level knowledge of the Internet and Intranet as useful communication and training tools.
Manage multiple independent projects with competing priorities simultaneously; set, adjust and meet deadlines; exercise independent judgment and report to Executive Leadership.
Demonstrated experience in preparing and delivering information to large groups (e.g. training, speeches, video presentations).
PREFERRED QUALIFICATIONS:
Master’s degree in Public Administration, Business Administration, or related field and three years of experience successfully directing risk management and public disclosure/privacy efforts for a large, complex organization. Two years’ experience supervising staff.
Supplemental Information:
HOW TO APPLY:
In order to be considered for this position you must apply online at www.careers.wa.gov. Use reference number 09024 when searching for the job announcement.
You do not need to complete the online written application section, but attach the following documents when applying online:
Letter of interest describing how you meet the desired and preferred qualifications listed above
Detailed resume including employment dates
Three professional references
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5825. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Should you have any questions regarding this recruitment, please contact Anthony Distefano at 360-725-5825 or email: distear@dshs.wa.gov
If you have questions regarding position (YC20) please contact Barbara Parry at 360-725-4368.

ESA Public Disclosure Lead - DSHS (Olympia, WA)

Job Title: ESA Public Disclosure Lead (09296)
Opening Date/Time: Wed. 09/24/14 12:00 AM Pacific Time
Closing Date/Time: Sun. 10/12/14 11:59 PM Pacific Time
Salary: $57,000.00 - $75,810.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Olympia, Washington
Department: Dept. of Social and Health Services

This position is located in the Economic Services Administration (ESA) Office of the Assistant Secretary. This position is the Lead for the ESA Centralized Public Records/Privacy/Discovery Unit.
Duties:
The Public Disclosure Unit has responsibility to assure compliance with state and federal statutes and regulations related to the assigned areas.
This position:
Contributes to Risk Management for ESA and its Divisions by leading the production of program, personnel, or client records in an accurate, legal, and timely manner.
Leads eight staff to perform the core duties of the Public Records/Privacy/Discovery Unit for ESA by training, mentoring, assisting, and directing the work of team members.
Liaison and ESA coordinator regarding privacy breaches, to include HIPAA breaches. This complex and difficult process includes multiple stakeholders, such as ESA clients, DSHS employees, DSHS Privacy Officer, Risk Manager, attorneys, and other stakeholders.
Researches and responds to appeals of denials/redactions of ESA records, requiring expertise in complex program areas, applicable state and federal laws, and ESA policy.
Coordinates DSHS litigation discovery response with the Office of the Attorney General for ESA.
Responds to inquiries from ESA staff, public records requestors, law enforcement, public agencies, legislators, citizens, activists, attorneys, Assistant Attorney Generals, and other stakeholders regarding public records, privacy, and discovery.
Recommends and Drafts ESA and Division policy and procedure surrounding public disclosure, confidentiality, and privacy.
Responsible for the completion or delegation of the high risk, high volume address request process for the Division of Child Support field offices.
Assists the Risk Manager with providing extensive statewide staff training and contributes to multiple workgroups/committees related to DSHS public records.
Acts as Lead or Support Analyst as delegated for proposed legislation that may affect assigned areas of responsibility i.e., consultation regarding data share agreements, risk assessment and management, and public records/privacy/confidentiality.
Assists the DSHS Public Records and Privacy Officer, DSHS Discovery Manager, and other DSHS Administration and Division Public Records Officers as necessary.
Resource for thousands of ESA staff and other stakeholders nationwide in the areas of DSHS and ESA client and program records and the outcomes and decisions made as a result of these interfaces impacts the full, accurate, and timely access to program services on which the citizens and other stakeholders rely.
Public Disclosure Appeals Officer for the Administration. The appeals relate to denials, exemptions, and redactions of confidential records. This position requires expert program, legal communication skills in all areas relating to the delivery of ESA program services to ensure appeals are resolved providing customer service to stakeholders of ESA records.
Expert in HIPAA, state and federal laws, DSHS, ESA, and division’s policies and procedures as related to delivery of public records, discovery, and privacy services.
Public Disclosure Coordinator for the Community Service Division (CSD) and the Division of Child Support (DCS) and serves as liaison with ESA and DSHS Public Records Officers and Privacy Officers throughout both DSHS and ESA.
Serves as lead and support analyst for ESA relating to proposed, supplemental, and final Legislative House and Senate bills that may impact delivery of ESA’s public records services.
Advanced skill level in the use of large client databases, e.g. SEMS, ACES, and Barcode, which are used by ESA staff.
Researches, plans, and implements policies and procedures that influence and have a significant statewide impact on thousands of ESA staff, clients, and other stakeholders.
Organize, prepare, and deliver training and training materials to small, medium, and large groups.
Makes decisions with statewide impact on agency staff and the public to accomplish agency missions and goals.
Communicate technical and sensitive information to individuals and groups consisting of staff, stakeholders, and the public.
Qualifications:
Desired Qualifications
Bachelor’s degree with major study in business, public administration, or a closely allied field. Three years experience in researching and applying federal and state statutes and regulations. Three years experience directing response to public disclosure requests in a high volume, large public entity. Experience can substitute year for year for education.

OR

Master’s degree with major study in business, public administration, a J.D or closely allied field. One year of experience researching and applying federal and state statutes and regulations. Demonstrated experience directing responses or provides legal advice to public disclosure requests for a high volume, large public entity. Experience can substitute year for year for education.

Knowledge of:
Workload prioritization;
Effective oral and written communication;
Customer service principles and practices;
Contracts and data sharing agreements;
Effective resolution of and ability to work with others to develop and implement solutions;
Analyze issues, develop and implement a course of action in a leadership capacity;
State and federal resources and programs available to qualified applicants.
Ability to:
Diffuse emotionally charged contacts and redirect the conversation to resolution;
Communicate complex issues and processes in a manner understandable by a diverse audience;
Learn and utilize computer systems, internet, and imaging applications effectively;
Work professionally with key stakeholders, contracted service providers, tribes, community partners, and colleagues;
Develop and present information using a wide variety of media to internal and external groups;
Maintain confidentiality in and outside the workplace;
Work within a team environment utilizing excellent interpersonal skills;
Conduct legal and policy research and analyze findings;
Conduct meetings;
Use Microsoft Office products: Access, Excel, Project, and Word.

Preferred Qualifications
Demonstrated experience supervising or leading staff within a public agency regarding public disclosure in a high volume deadline driven environment.

Two years experience with HIPAA and other privacy laws and policies that surround the protocols and mitigation standards that pertain to issues related to misuse or redisclosure of confidential client information.

Advanced experience in large databases such as ARRTS, SEMS, ACES, Barcode.

Knowledge and Experience with:
ESA performance measures;
Contracts and data sharing agreements;
Working collaboratively with others to develop and implement solutions;
Analyzing issues, developing and implementing a course of action in a leadership capacity;
Coaching and counseling technical, professional, and other staff performing ESA program duties;
Project Management
Supplemental Information:
HOW TO APPLY:
In order to be considered for this position you must apply online at www.careers.wa.gov. Use reference number 09296 when searching for the job announcement.
You do not need to complete the online written application section, but attach the following documents when applying online:
Letter of interest describing how you meet the desired and preferred qualifications listed above
Detailed resume including employment dates
Three professional references

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5825. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Should you have any questions regarding this recruitment, please contact Anthony Distefano at 360-725-5825 or email: distear@dshs.wa.gov
If you have questions regarding position (KR95) please contact Barbara Parry at 360-725-4368.

CSO Administrator - DSHS (Sunnyside, WA)

Job Title: CSO Administrator 09182
Opening Date/Time: Fri. 09/19/14 12:00 AM Pacific Time
Closing Date/Time: Mon. 10/06/14 11:59 PM Pacific Time
Salary: $68,196.00 - $80,184.00 Annually
Job Type: Full Time - Permanent
Location: Yakima County – Sunnyside, Washington
Department: Dept. of Social and Health Services

SEEKING STRONG LEADERSHIP
The Department of Social and Health Services (DSHS) is looking for a dynamic Community Services Office (CSO) Administrator for its Sunnyside, Washington location-serving Yakima county. The CSO Administrator is a key team member of the DSHS' Economic Services Administration (ESA) team, and will report directly to the Regional Administrator who is accountable for all operations of the CSOs in the regional configuration. The CSO Administrator is directly accountable for all operations of assigned Community Services Office(s) and is responsible for the delivery of programs and services as defined by the Revised Code of Washington (RCW) and the Washington State Administrative Code (WAC).

ABOUT ECONOMIC SERVICES ADMINISTRATION (ESA):
Nearly one out of every four Washington citizen turns to ESA for assistance with cash, grants, food, child support, child care and disability determinations and support for transition to employment and other services. More than 4,000 ESA employees provide families across Washington State with the resources and purpose of improving the safety and health of individuals, families and communities. ESA helps low-income families meet their basic needs and help them to achieve economic independence through cash, food and medical assistance, and subsidized child care.
Duties:
Reports to the Exempt Regional Administrator within the DSHS Economic Services Administration, Community Services Division, Region 1. Responsible for the values and principles of managing social and health service programs in achieving regional performance. The Administrator is directly accountable of the assigned functional organization units at an Office level and delivery of Programs and Services as defined by RCW’s and WAC.

SPECIFIC DUTIES:
Oversees the implementation and delivery of $2 Billion dollars of critical public assistance programs that are both state and federally funded. Ensures delivery of services and adheres to agency policies, federal regulations, and state law. Manages assigned CSO budgets and authorizes use of client service funding. Has responsibility for resource allocation within the CSO to achieve CSO, Regional, and statewide outcomes.

Primarily responsible for the development and coordination of collaborative community partnerships with tribes, local governments, other agencies, and community based organizations in the local service area; exercises authority over the use of agency resources towards partnership projects and initiatives. Has significant influence in the development of statewide and regional policies, operations, and strategic plans.
Qualifications:

REQUIRED EDUCATION, EXPERIENCE AND COMPETENCIES:


A Bachelor's Degree in social work, health or social science, public administration or a related field AND four years of managerial experience in the service delivery field either in program or line management and/or equivalent years of work experience.

NOTE: Equivalent experience may substitute year-for-year for the required education.

A Successful CSO Administrator has the following competencies:

Ability to manage a culturally diverse environment.
Competency using word processing, spreadsheets, presentations and email software.
Knowledge of federal, state and department regulations governing statewide public assistance services and operations.
Knowledge of management principles, strategic planning, budget development and fiscal accountability.
Demonstrate effective verbal and written communication skills with a diverse audience including community partners, organizations, stakeholders, and agency staff.
Knowledge of the legislative and rule making process.
Ability to assess, plan, and implement organizational effectiveness for short-term and long-term strategic goals.
Ability to establish and maintain positive relationships with peers, subordinates, elected officials, stakeholders, media, and the public.
Ability to interpret statutes, rules, regulations and statewide operational policies.
Ability to provide organizational leadership to support staff creativity, innovation and process improvement.
Ability to use independent judgment to analyze, prioritize and make critical decisions in a high-volume, results-oriented environment where outcomes come under scrutiny by the public and Legislature.
Working knowledge of Union Management basic agreements, laws, rules and regulations governing public welfare, affirmative action and equal opportunity.
Knowledge of project management principles and practices, including experience developing and managing a project plan.
An accessible, inclusive leader and team builder with a track record for bringing diverse groups together and developing consensus.
Ability to facilitate and negotiate with multi-size groups to ensure positive outcomes.
Desired Skills & Abilities we are looking for in a CSO Administrator:
Experience working within a political environment and history of working collaboratively with a broad spectrum of stakeholders, including state and local elected officials, other state agencies, local governments, tribal leaders, community-based organizations, and advocacy groups.
Understanding of the DSHS Mission, Values, and Strategic plan.
Supplemental Information:
The initial screening for this CSO Administrator position will be based solely on the information contained in your application packet. Those interested in this position may apply by completing the online application by attaching the following documents into the attachments section of your application:
Resume
Letter of Interest (specifically addressing the qualifications listed in this announcement)
Three Professional References (include both phone and email contact information)
These positions are considered “emergent” and you may be required to report for duty outside of the normal scheduled work hours and workdays.

HOW TO APPLY:
In order to be considered for this position you must apply online at www.careers.wa.gov.

Interested and qualified applicants must submit the following information by 11:59 p.m., October 2, 2014:
Letter of Interest specifically addressing the qualifications listed in this announcement.
Resume
Three professional references (contact names & telephone numbers)
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5806. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

If you have specific questions regarding the application materials, please contact Betty Monahan at 509.228.2855 or via email at sweenef@dshs.w.gov

Should you have any questions regarding this recruitment, please contact Paula Canfield at 360.725.5806

Contracts Manager - DSHS (Olympia, WA)

Job Title: Contracts Manager (09454)
Opening Date/Time: Fri. 09/26/14 12:00 AM Pacific Time
Closing Date/Time: Sun. 10/26/14 11:59 PM Pacific Time
Salary: $63,144.00 - $81,600.00 Annually
Job Type: Full Time - Permanent
Location: Thurston County – Olympia, Washington
Department: Dept. of Social and Health Services

This position is located on the Capitol Campus in Olympia, Washington directly off of Interstate 5, and is only a short walking distance from a variety of unique shops, restaurants, bus lines, city parks, and waterfront.

The Central Contracts and Legal Services office within the Department of Social and Health Services (DSHS), Financial Services Administration (FSA), Operations Support and Services Division (OSSD) is searching for a highly qualified, detail oriented, culturally competent Contracts Manager, to lead DSHS staff across all DSHS Administrations in providing consultation and technical assistance regarding Information Technology (IT) procurement and contracting in compliance with state rules, policies and laws.

OSSD is dedicated to providing all administrations and divisions of the Department of Social and Health Services (DSHS) with unprecedented administrative support, enabling each administration/division to more appropriately focus vital resources and energy toward fulfilling the agency’s vision and mission to improve the safety and health of individuals, families and communities by providing leadership and establishing and participating in partnerships.
Duties:
The successful candidate will be responsible for planning, leading, organizing, and managing multiple high level activities and complex projects, along with providing expert level guidance and consultation concerning procurement and contracting.

You will have the opportunity to:

Provide consultation to DSHS administrations and programs to ensure compliance with applicable laws, rules, policies and procedures on contracts and procurement.

Manage complex, high-level procurement and contracting projects worth millions of dollars and involving multiple stakeholders both inside and outside DSHS.

Work creatively and collaboratively with others, including key contract coordinators and stakeholders, to identify issues, provide analysis, and recommend solutions designed to meet the goals and objectives of the program.

Influence, develop and maintain major DSHS statewide policies and procedures pertaining to IT procurement and contracting.

Improve the efficiency of CCLS procurement and contracting processes.

Prepare agency contracts in accordance with applicable rules, policies and procedures.

Develop and conduct procurement and contract training sessions for DSHS contracting staff.
Qualifications:

Required education, experience, and competencies:

A Bachelor’s degree involving major study in business or public administration, business law, commerce, mathematics, statistics, economics, or closely allied field,

AND

Five (5) years of professional-level experience in procurement, negotiation and / or management of contracts.

A Master’s degree involving major study in business or public administration, business law, commerce or mathematics may be substituted for one (1) year of experience.

A law degree from an accredited college or university approved by the Washington State Bar Association may be substituted for two (2) years of experience and required education.

NOTE: Additional qualifying experience may be substituted, year for year, for the required education.

Preferred/ desired education, experience, and competencies:
Experience providing consultation on and negotiation of complex IT procurement and contract issues
Experience presenting and facilitating training classes
Excellent communications skills
A member in good standing of a state bar association.
Certification in contract management or other relevant field.
Supplemental Information:

The first review of applications will begin on October 6, 2014. Candidate review will be on-going and the hiring authority has the right to make a hiring decision at any point during the process. It is in the applicant’s best interest to apply as soon as possible.

APPLICATION PROCESS

To be considered for this position, you must complete the on-line application at www.careers.wa.gov, supplemental questionnaire and submit:
1. A letter of interest specifically addressing the duties and qualifications listed in this job announcement.
2. College or University transcripts listing the required education for this position. (All applicable education must be accredited and recognized by the Council for Higher Education (CHEA) and/or the United States Department of Education (USDE).
3. A current chronological resume.
4. Three professional references, with current contact information.
5. A writing sample, no more than 3 pages in length, that shows your ability to concisely and clearly describe and analyze an issue, and draw a conclusion or persuasively make a recommendation.
Applications received without the required attachments may be disqualified from further consideration for this position.

A thorough reference check will be conducted for final applicants.

The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 902-8056. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Should you have questions about completing the application packet, please contact Staffing Specialist Wendy Brand at 360-902-8056 or Wendy.brand@dshs.wa.gov.

Community Service Office Administrator - DSHS (Lacey, WA)

Job Title: Community Service Office Administrator (CSO) (09180)
Opening Date/Time: Thu. 09/18/14 12:00 AM Pacific Time
Closing Date/Time: Thu. 10/02/14 11:59 PM Pacific Time
Salary: $63,000.00 - $83,790.00 Annually
Job Type: Full Time - Permanent
Location: Benton County – Kennewick, Washington
Department: Dept. of Social and Health Services

SEEKING STRONG LEADERSHIP

The Department of Social and Health Services (DSHS) is looking for a dynamic Community Services Office (CSO) Administrator for its Kennewick, Washington location-serving Benton and Franklin counties. The CSO Administrator is a key team member of the DSHS' Economic Services Administration (ESA) team, and will report directly to the Regional Administrator who is accountable for all operations of the CSOs in the regional configuration. The CSO Administrator is directly accountable for all operations of assigned Community Services Office(s) and is responsible for the delivery of programs and services as defined by the Revised Code of Washington (RCW) and the Washington State Administrative Code (WAC).

ABOUT ECONOMIC SERVICES ADMINISTRATION (ESA):

Nearly one out of every four Washington citizen turns to ESA for assistance with cash, grants, food, child support, child care and disability determinations and support for transition to employment and other services. More than 4,000 ESA employees provide families across Washington State with the resources and purpose of improving the safety and health of individuals, families and communities. ESA helps low-income families meet their basic needs and help them to achieve economic independence through cash, food and medical assistance, and subsidized child care.
Duties:
SCOPE OF JOB

As the CSO Administrator, you will be an integral part of the ESA's management team. You will oversee the implementation and delivery of critical public assistance programs that are both state and federally funded.

YOUR MAJOR RESPONSIBILITIES WILL INCLUDE:
Planning, leading, prioritizing, organizing and directing the activities and performance of the CSO staff; managing delivery of public assistance programs and is accountable for program results; utilizing continuous quality improvement/performance methods to monitor, evaluate and improve performance results of all public assistance programs administered by the Community Services Division (CSD).
Providing leadership and oversight for new initiatives and create major changes in operations and service delivery methods that enhance CSD's ability to service the public while ensuring the fiscal integrity of programs administered.
Communicating effectively with the public, staff, agency hierarchy, and legislature, in addition to the media and throughout the organization to assure effective program delivery.
Exercising fiscal management authority for budget development and expenditures including staffing or FTE's and direct client benefit expenditures.
Evaluating facility needs and managing facility operations to ensure efficient, cost effective and safe operations for staff, co-located partners, and clients.
Responsible for recruiting, hiring, training and the development of (4) supervisors and (45) line staff while supporting the state's goal for a diverse workforce.
Managing labor relations as provided in the Collective Bargaining Agreement (CBA).
Establishing job expectations for and directly supervises (4) supervisors.
Training, coaching, and mentoring direct reports to engage and promote a diverse and culturally relevant staff and create a culture of learning; build teamwork within the organization.
Assuring staff are evaluated, recognized or disciplined in accordance with federal and state laws, agency policies and the CBA.
Managing the CSD relationship with federally recognized tribes and tribal entities; ensuring an optimal partnership is developed for CSD clients who are tribal members and for non-tribal members served by social or medical programs; ensuring the proper government-to-government relationships is maintained.
Representing the Department in collaboration and program integration with community-based organizations, government organizations (tribal, state, county, city) school districts, contractors and others to promote partnerships to maximize the efficient and effective use of limited resources, reduce recidivism and support greater self-sufficiency.
Providing accurate information on policy and client characteristics to promote support of community-based organizations and businesses to improve the quality of life for individuals and families in need.
Other duties as assigned.
YOU WILL BE ACCOUNTABLE FOR:
Accountability for actions and results of a Community Services Office (CSO) and influencing outcomes and building strategic alliances for the delivery of human service programs throughout the state. This position supervises the work of positions and units directly delivering services to individuals, families and communities.
Exercise fiscal management authority for budget development and expenditures for local annual operation budget.
Direct and provide oversight for four (4) first line supervisors and forty-five (45) staff by deploying staff, leveraging and maximizing resources and establishes work processes in order to meet service delivery expectations.
Directly influences decisions regarding performance expectations, hiring, talent management, discipline, and other personnel-related matters.
Evaluate facility needs and manage facility operations to ensure efficient, cost effective and safe operations for staff, co-located partners, and clients.
Collaborate with community-based organizations, government organizations (tribal, state, county, city), school districts, contractors, and others to promote partnerships to maximize the efficient and effective use of limited resources, reduce recidivism, and support greater self-sufficiency.
Responsible for implementing changes in federal and state program requirements, new programs and policies. Interprets, plans, and implements federal, state, and regional policies and procedures. Participates on committees, task forces and work groups and makes recommendations in the formulation of statewide public assistance policy and procedures.
Influence, develop, evaluate and execute public assistance policy and procedures in the administration of federal and state programs.
Adheres to the Washington State Administrative Codes (WACs) (388-271 to 388-561) and the Revised Code Washington (RCW) Title 74-Public Assistant.
This CSO Administrator position will directly influence an annual operating budget that includes staff salaries, wages, training, equipment, travel, utilities, communication, facility utilization and supplies. Effective management of the operating budget ensures approximately $2 Billion in annual statewide public assistance dollars are legally, accurately, and timely.
Qualifications:
REQUIRED EDUCATION, EXPERIENCE AND COMPETENCIES:


A Bachelor's Degree in social work, health or social science, public administration or a related field AND four years of managerial experience in the service delivery field either in program or line management and/or equivalent years of work experience.

NOTE: Equivalent experience may substitute year-for-year for the required education.

A Successful CSO Administrator has the following competencies:

Ability to manage a culturally diverse environment.
Competency using word processing, spreadsheets, presentations and email software.
Knowledge of federal, state and department regulations governing statewide public assistance services and operations.
Knowledge of management principles, strategic planning, budget development and fiscal accountability.
Demonstrate effective verbal and written communication skills with a diverse audience including community partners, organizations, stakeholders, and agency staff.
Knowledge of the legislative and rule making process.
Ability to assess, plan, and implement organizational effectiveness for short-term and long-term strategic goals.
Ability to establish and maintain positive relationships with peers, subordinates, elected officials, stakeholders, media, and the public.
Ability to interpret statutes, rules, regulations and statewide operational policies.
Ability to provide organizational leadership to support staff creativity, innovation and process improvement.
Ability to use independent judgment to analyze, prioritize and make critical decisions in a high-volume, results-oriented environment where outcomes come under scrutiny by the public and Legislature.
Working knowledge of Union Management basic agreements, laws, rules and regulations governing public welfare, affirmative action and equal opportunity.
Knowledge of project management principles and practices, including experience developing and managing a project plan.
An accessible, inclusive leader and team builder with a track record for bringing diverse groups together and developing consensus.
Ability to facilitate and negotiate with multi-size groups to ensure positive outcomes.
Desired Skills & Abilities we are looking for in a CSO Administrator:
Experience working within a political environment and history of working collaboratively with a broad spectrum of stakeholders, including state and local elected officials, other state agencies, local governments, tribal leaders, community-based organizations, and advocacy groups.
Understanding of the DSHS Mission, Values, and Strategic plan.
Supplemental Information:

The initial screening for this CSO Administrator position will be based solely on the information contained in your application packet. Those interested in this position may apply by completing the online application and attaching the following documents into the attachments section of your application:
Resume
Letter of Interest (specifically addressing the qualifications listed in this announcement)
Three Professional References (include both phone and email contact information)
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (360) 725-5861. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

If you have questions on this recruitment, please contact the recruiter, Sharon Sterling at (360) 725-5861 or stlg300@dshs.wa.gov.

If you have specific questions regarding this CSO Administrator position (RM64), you may contact Betty Monahan at (509) 227-2855.