Regulatory Quality Assurance Nurse Program Manager 03939
SALARY: $5,710.00 $7,380.00 Monthly
$68,520.00 $88,560.00 Annually
OPENING DATE: 05/18/15
CLOSING DATE: 06/08/15 11:59 PM
DESCRIPTION:
The Aging and LongTerm Support Administration (ALTSA) vision: Seniors and people with disabilities living with good health, independence, dignity, and control over the decisions that affect their lives.
Residential Care Services Division is looking for someone who is innovative, culturally competent with leadership skills to fill a temporary Regulatory Quality Assurance Nurse Program Manager position in Lacey, WA. The expected start date of this position is June 1, 2015 and is expected to last up to 12 months.
This is a great opportunity for the person looking for a highly visible program management position that can lead to even further career advancement.
DUTIES:
Our Regulatory Quality Assurance Nurse Program Manager is federally mandated to assure that RCS nursing home staffs, including complaint investigators, comply consistently with existing and new regulatory and program processes and requirements. You will serve as the primary technical quality control expert for the implementation of consistent inspection, survey, and complaint investigation practices. You will have statewide responsibility for planning, managing and supervising complex accountability, oversight initiatives and methods of internal review related to identifying quality improvement projects for RCS.
As the Regulatory Quality Assurance Nurse Program Manager you will develop projects and initiatives to improve field staff consistency and proficiency in survey activities. You will coordinate closely with the RCS management team and other RCS staff including, the field, arid other review, oversight and accountability staff. Using specialized knowledge, skills, abilities, and experience the position provides consultation and coordination of quality management strategies, training resources, and project outcomes/information with internal and external customers.
Our Regulatory Quality Assurance Nurse Program Manager reports directly to the Regulatory QA Nurse Supervisor. Although you do not have any supervisory or budgetary authority, you are a key position that is responsible for preparing new staff to become successful nursing home surveyors. You are also required to provide ongoing support related to changes, updates and to ensure consistent statewide application and implementation of the Centers for Medicare and Medicaid Services (CMS) policies and procedures related to survey and certification.
QUALIFICATIONS:
What We Are Looking For:
We’d like someone with a solid background in professionalism, leadership, interpersonal skills, communication and recognizes that the longterm care resident/client is the primary customer of this organization and promotes, builds and improves processes focused on improving resident/client satisfaction with the services offered by the programs licensed and/or certified by the organization.
The successful candidate will have a Master’s degree in nursing and a minimum of two years’ experience in the field of longterm care services for vulnerable adults but will consider a Bachelor’s degree in nursing and a minimum of five years’ experience in the field of longterm care services for vulnerable adults. The work experience required is work done after obtaining the degree. SMQT and QIS certified are preferred.
SUPPLEMENTAL INFORMATION:
Application Instructions:
If you’d like to be considered for this position you need to apply through www.careers.wa.gov and attach the following to their profile:
A cover letter explaining how you have and effectively use the following competencies, knowledge, skills and abilities consistently to perform complex tasks requiring creativity and judgment:
1. Professionalism: Demonstrates critical reliability and thinking characteristics to meet the demands of the workplace. These characteristics include ethics and integrity, analytical thinking, creative and innovative thinking, problem solving, accountability, judgment, and decisiveness.
2. Interpersonal skills: Demonstrates characteristics related to the quality, scope, and awareness involved in individual and group dealings. Characteristics include conflict management, diplomacy, diversity, and negotiating and influencing.
3. Communication effectiveness: Conveys the missions and goals of the department in clear, timely, persuasive messages that positively influence the thoughts and actions of others and help accomplish the desired outcome for the department.
4. Resident/client focus: Recognizes that the longterm care resident/client is the primary customer of this organization and promotes, builds and improves processes focused on improving resident/client satisfaction with the services offered by the programs licensed and/or certified by the organization.
Chronological resume (This is in addition to your "work experience" on your application). Three professional references, including current supervisor
Failure to submit any of the above attachments will result in being disqualified from being considered for this position.
Other Information:
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (253) 9836575. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 711 or 18008336388.
Contact Us: For inquiries about this position please contact the recruiter, Angel Correa, at 253.983.6575 or angel.correa@dshs.wa.gov (preferred) and reference *03939*
RCS Purpose Statement:
To promote and protect the rights, security and wellbeing of individuals living in licensed or certified residential settings.
Our objectives include:
Advocacy partnerships with vulnerable individuals, their representatives, family members, providers, and others working for their benefit.
A fair, consistent, and efficient regulatory system that promotes positive outcomes.
A division culture that values learning, respect, improvement, teamwork, and adaptability. Individual and organization efforts to build a working environment that attracts and retains a highly skilled workforce.
The Department of Social and Health Services is the employer of choice and offers:
Comprehensive compensation packages;
Training and Development opportunities;
Balance of family and work life in a wonderful community; Opportunity to make a real difference in people’s lives.
To see the supplemental questionnaire please follow this link: http://agency.governmentjobs.com/washington/job_bulletin.cfm?JobID=1133071
SALARY: $5,710.00 $7,380.00 Monthly
$68,520.00 $88,560.00 Annually
OPENING DATE: 05/18/15
CLOSING DATE: 06/08/15 11:59 PM
DESCRIPTION:
The Aging and LongTerm Support Administration (ALTSA) vision: Seniors and people with disabilities living with good health, independence, dignity, and control over the decisions that affect their lives.
Residential Care Services Division is looking for someone who is innovative, culturally competent with leadership skills to fill a temporary Regulatory Quality Assurance Nurse Program Manager position in Lacey, WA. The expected start date of this position is June 1, 2015 and is expected to last up to 12 months.
This is a great opportunity for the person looking for a highly visible program management position that can lead to even further career advancement.
DUTIES:
Our Regulatory Quality Assurance Nurse Program Manager is federally mandated to assure that RCS nursing home staffs, including complaint investigators, comply consistently with existing and new regulatory and program processes and requirements. You will serve as the primary technical quality control expert for the implementation of consistent inspection, survey, and complaint investigation practices. You will have statewide responsibility for planning, managing and supervising complex accountability, oversight initiatives and methods of internal review related to identifying quality improvement projects for RCS.
As the Regulatory Quality Assurance Nurse Program Manager you will develop projects and initiatives to improve field staff consistency and proficiency in survey activities. You will coordinate closely with the RCS management team and other RCS staff including, the field, arid other review, oversight and accountability staff. Using specialized knowledge, skills, abilities, and experience the position provides consultation and coordination of quality management strategies, training resources, and project outcomes/information with internal and external customers.
Our Regulatory Quality Assurance Nurse Program Manager reports directly to the Regulatory QA Nurse Supervisor. Although you do not have any supervisory or budgetary authority, you are a key position that is responsible for preparing new staff to become successful nursing home surveyors. You are also required to provide ongoing support related to changes, updates and to ensure consistent statewide application and implementation of the Centers for Medicare and Medicaid Services (CMS) policies and procedures related to survey and certification.
QUALIFICATIONS:
What We Are Looking For:
We’d like someone with a solid background in professionalism, leadership, interpersonal skills, communication and recognizes that the longterm care resident/client is the primary customer of this organization and promotes, builds and improves processes focused on improving resident/client satisfaction with the services offered by the programs licensed and/or certified by the organization.
The successful candidate will have a Master’s degree in nursing and a minimum of two years’ experience in the field of longterm care services for vulnerable adults but will consider a Bachelor’s degree in nursing and a minimum of five years’ experience in the field of longterm care services for vulnerable adults. The work experience required is work done after obtaining the degree. SMQT and QIS certified are preferred.
SUPPLEMENTAL INFORMATION:
Application Instructions:
If you’d like to be considered for this position you need to apply through www.careers.wa.gov and attach the following to their profile:
A cover letter explaining how you have and effectively use the following competencies, knowledge, skills and abilities consistently to perform complex tasks requiring creativity and judgment:
1. Professionalism: Demonstrates critical reliability and thinking characteristics to meet the demands of the workplace. These characteristics include ethics and integrity, analytical thinking, creative and innovative thinking, problem solving, accountability, judgment, and decisiveness.
2. Interpersonal skills: Demonstrates characteristics related to the quality, scope, and awareness involved in individual and group dealings. Characteristics include conflict management, diplomacy, diversity, and negotiating and influencing.
3. Communication effectiveness: Conveys the missions and goals of the department in clear, timely, persuasive messages that positively influence the thoughts and actions of others and help accomplish the desired outcome for the department.
4. Resident/client focus: Recognizes that the longterm care resident/client is the primary customer of this organization and promotes, builds and improves processes focused on improving resident/client satisfaction with the services offered by the programs licensed and/or certified by the organization.
Chronological resume (This is in addition to your "work experience" on your application). Three professional references, including current supervisor
Failure to submit any of the above attachments will result in being disqualified from being considered for this position.
Other Information:
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at (253) 9836575. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 711 or 18008336388.
Contact Us: For inquiries about this position please contact the recruiter, Angel Correa, at 253.983.6575 or angel.correa@dshs.wa.gov (preferred) and reference *03939*
RCS Purpose Statement:
To promote and protect the rights, security and wellbeing of individuals living in licensed or certified residential settings.
Our objectives include:
Advocacy partnerships with vulnerable individuals, their representatives, family members, providers, and others working for their benefit.
A fair, consistent, and efficient regulatory system that promotes positive outcomes.
A division culture that values learning, respect, improvement, teamwork, and adaptability. Individual and organization efforts to build a working environment that attracts and retains a highly skilled workforce.
The Department of Social and Health Services is the employer of choice and offers:
Comprehensive compensation packages;
Training and Development opportunities;
Balance of family and work life in a wonderful community; Opportunity to make a real difference in people’s lives.
To see the supplemental questionnaire please follow this link: http://agency.governmentjobs.com/washington/job_bulletin.cfm?JobID=1133071
