Title: Operations Manager Date Open: 7/22/2015 Date Closed: 7/31/2015
Department:
Family Preservation – Olympia Reports to: Site Director
Status:
Full time w/benefits
FLSA: Exempt Starting Salary/Hourly Rate: DOE
Program
Description:
The Family Preservation System provides an integrated and flexible array of strengths-based therapeutic services and supports to families and children with complex therapeutic needs. Family Preservation Services are delivered primarily in the client’s home or community and are designed to reinforce the strengths of the family to prevent the out-of-home placement of a child or prepare for the return home of a child from out-of-home care. Services focus on empowering the family to effectively use their strengths and abilities to address their needs and challenges with the primary goals of supporting them to become self-sufficient and to strengthen their relationships with community and natural supports that can sustain their long term success.
Position
Description:
The position is a member of the leadership team and works collaboratively with the team in forwarding the values and goals of the Family Preservation System. The Operations Manager is responsible for providing operational and administrative systems leadership and support to the Olympia Site Director, Clinical Supervisors and all direct service operations. Primary job responsibilities include the following functions: managing daily service operations, tracking and monitoring all quality assurance and improvement criteria, ongoing preparation for chart audits and licensing visits, maintaining clinical and administrative forms, and timely assurance of contract deliverables. Work is performed under the supervision of the Olympia Site Director and in close coordination with the Family Preservation Chief of Operations.
Essential
Functions:
* Exercise authority in carrying out responsibilities in concert with the values and goals of the site and FP system. * Participate actively in strategic planning, leadership meetings and quality improvement activities. * Serve as site liaison to centralized FP and CCSWW systems regarding administrative issues * Evaluate and adjust strategies to accomplish the work of the site – anticipating staff needs and maintaining a future orientation in a complex and rapidly changing environment. * Continually assess for risk all areas of the site, and take a proactive stance in prevention and/or mitigation of risks. * Provide daily supervision of Operations Team. * Manage the medical administrative functions of the office. * Ensure technological resources are available and adequate for staff to perform their duties. * Develop and manage effective systems to support site clinical operations. * Implement effective systems to ensure existing clinical and administrative contract deliverables are met. * Continually assess for risk all areas of the site, and take a proactive stance in prevention and/or mitigation of risks. * Participate in maintaining an updated Quality Improvement Plan that complies with contractual, COA and Family Preservation leadership standards. * Facilitate implementation of the Plan within the site in coordination with the Site Director.
Job Requirements: * Bachelor’s degree in Social Services or related field. * Two or more years’ experience in a progressively responsible operations position. * Knowledge of applicable laws, contracts, administrative codes and other regulations. * Knowledge of quality improvement theory, principles and practice approaches. * Excellent interpersonal and organizational skills with the ability to communicate respectfully with families and professionals. * Computer skills with experience with Microsoft Word, Excel, and Access. * Excellent written and oral communication skills. * Must have reliable transportation, valid driver’s license, auto registration and automobile insurance. * Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract). * First/Aid CPR certified or the ability to become certified within the 1 month of employment. * Applicant must successfully pass required background checks prior to an offer of employment. * Ability to work independently in addition to working as a member of a team. * Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. * Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. PREFERRED QUALIFICATIONS: * Master’s degree in Social Work, psychology, behavioral sciences or equivalent field. * Experience working in a private non-profit system.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer Please let us know if you need special accommodations to apply or interview for this position.
APPLICATION PROCEDURE Please go to https://careers-ccsww.icims.com/
to submit your resume, cover letter and application for this position.
Department:
Family Preservation – Olympia Reports to: Site Director
Status:
Full time w/benefits
FLSA: Exempt Starting Salary/Hourly Rate: DOE
Program
Description:
The Family Preservation System provides an integrated and flexible array of strengths-based therapeutic services and supports to families and children with complex therapeutic needs. Family Preservation Services are delivered primarily in the client’s home or community and are designed to reinforce the strengths of the family to prevent the out-of-home placement of a child or prepare for the return home of a child from out-of-home care. Services focus on empowering the family to effectively use their strengths and abilities to address their needs and challenges with the primary goals of supporting them to become self-sufficient and to strengthen their relationships with community and natural supports that can sustain their long term success.
Position
Description:
The position is a member of the leadership team and works collaboratively with the team in forwarding the values and goals of the Family Preservation System. The Operations Manager is responsible for providing operational and administrative systems leadership and support to the Olympia Site Director, Clinical Supervisors and all direct service operations. Primary job responsibilities include the following functions: managing daily service operations, tracking and monitoring all quality assurance and improvement criteria, ongoing preparation for chart audits and licensing visits, maintaining clinical and administrative forms, and timely assurance of contract deliverables. Work is performed under the supervision of the Olympia Site Director and in close coordination with the Family Preservation Chief of Operations.
Essential
Functions:
* Exercise authority in carrying out responsibilities in concert with the values and goals of the site and FP system. * Participate actively in strategic planning, leadership meetings and quality improvement activities. * Serve as site liaison to centralized FP and CCSWW systems regarding administrative issues * Evaluate and adjust strategies to accomplish the work of the site – anticipating staff needs and maintaining a future orientation in a complex and rapidly changing environment. * Continually assess for risk all areas of the site, and take a proactive stance in prevention and/or mitigation of risks. * Provide daily supervision of Operations Team. * Manage the medical administrative functions of the office. * Ensure technological resources are available and adequate for staff to perform their duties. * Develop and manage effective systems to support site clinical operations. * Implement effective systems to ensure existing clinical and administrative contract deliverables are met. * Continually assess for risk all areas of the site, and take a proactive stance in prevention and/or mitigation of risks. * Participate in maintaining an updated Quality Improvement Plan that complies with contractual, COA and Family Preservation leadership standards. * Facilitate implementation of the Plan within the site in coordination with the Site Director.
Job Requirements: * Bachelor’s degree in Social Services or related field. * Two or more years’ experience in a progressively responsible operations position. * Knowledge of applicable laws, contracts, administrative codes and other regulations. * Knowledge of quality improvement theory, principles and practice approaches. * Excellent interpersonal and organizational skills with the ability to communicate respectfully with families and professionals. * Computer skills with experience with Microsoft Word, Excel, and Access. * Excellent written and oral communication skills. * Must have reliable transportation, valid driver’s license, auto registration and automobile insurance. * Must have an acceptable driving record per CCS’ driving policy (required to provide current driving abstract). * First/Aid CPR certified or the ability to become certified within the 1 month of employment. * Applicant must successfully pass required background checks prior to an offer of employment. * Ability to work independently in addition to working as a member of a team. * Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. * Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services. PREFERRED QUALIFICATIONS: * Master’s degree in Social Work, psychology, behavioral sciences or equivalent field. * Experience working in a private non-profit system.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer Please let us know if you need special accommodations to apply or interview for this position.
APPLICATION PROCEDURE Please go to https://careers-ccsww.icims.com/
to submit your resume, cover letter and application for this position.
