Friday, February 20, 2015

Regional Financial Coordinator - Dept. of Social and Health Services (Spokane, WA)

Job Title:Regional Financial Coordinator - 01617
Opening Date/Time:Fri. 02/20/15 12:00 AM Pacific Time
Closing Date/Time:Mon. 03/02/15 11:59 PM Pacific Time
Salary:$57,000.00 - $75,810.00 Annually 
Job Type:Full Time - Permanent
Location:Spokane County – Spokane, Washington
Department:Dept. of Social and Health Services


Economic Services Administration (ESA)/Community Services Division (CSD)
Within the Department of Social and Health Services, the Community Services Division (CSD) is responsible to determine eligibility for federal and state funded public assistance programs; including basic food, cash, medical and childcare subsidy programs.  The primary objective is to ensure that CSD offices are delivering the highest level of integrity and transparency with strict adherence to all federal and state laws, policies and procedures.  

Your role in the organization
Economic Services Administration (ESA)/Community Services Division (CSD) is currently recruiting for a Regional Financial Coordinator, a Washington Management Service (WMS) Band 2 position.  This position reports to the Regional Administrator and his/her designee; this position provides expert knowledge of the complex program and policy instruction, information and clarifications to Region 1 leadership and field staff.  This position exercises direction and authority in regards to the application of policy, process and multiple mission critical program areas inclusive of Case Integrity, Federal and State Audit compliance for carrying out the mission and vision of the Department in delivering services to the public in an accurate, timely and cost effective environment. 

This position is the subject matter expert on the development of effective, standardized procedures and processes and is responsible for providing reliable and professionally sound guidance; i.e. training recommendation, consultation and service to the other members of the Regional Program coordinators, Community Service Office Administrators, Supervisors, Lead workers and staff.
Duties include, but are not limited to:

Provide leadership, disseminate information and provide clarification for Community Service Office Administrators (CSOA's), financial supervisors and field staff to ensure financial services program goals are understood and achieved.

Ensure program policy and processes are administered to the field in a proactive, functionally appropriate manner which integrates technology, policy and the workforce, using the collection of data, analysis and projecting outcomes based on the current program expectations, the available workforce and the desired service delivery goal.

Supervise and provide leadership for the Administrative Hearings staff; establish standards of excellence regarding the delivery of Administrative Hearings expertise to the workforce; ensure completed work is accurate and in compliance with policy and law, which allows us to hold staff accountable to a set of standard of expectations around skills and abilities.

Represent the Region as a subject matter expert in development of policy or programs which adds value to the ability of the Community Service Office's (CSO's) to deliver timely, appropriate services to the populace and in a manner that guarantees equal access, equitable application of the rules and is streamlined and cost effective.  This would include soliciting feedback from the field to help to develop recommendations for change or additional program proposals.

Assist the CSOA's with subject matter expert advice and counsel in relationship to program delivery, understanding application of policy and or improving the skills and knowledge of the workforce.  Stand as a support for the supervisors in ensuring staff have the training, program knowledge and skill sets necessary to carry out their assigned tasks and meet deadlines and goals.

Act as the liaison and the Regional expert for the State with the CSD Statewide Supplemental Nutrition Assistance Program (SNAP) policy program manager in collaboration with the federal USDA Food and Nutrition Services.
Education, experience and competencies:
  • A Bachelor's Degree in social work, health or social science, public administration, or related field AND 4 years managerial experience in the service delivery field either in program or line management and/or equivalent years of work experience. (Equivalent experience may substitute year-for year for required education.)
  • Ability to manage a culturally diverse environment.
  • Knowledge of federal, state and department regulations governing statewide public assistance services and operations.
  • Knowledge of management principles, strategic planning, budget development and fiscal accountability.
  • Knowledge of the legislative and rule making process.
  • Ability to provide organizational leadership to support staff creativity, innovation and process improvement.
  • Ability to use independent judgment to analyze, prioritize and make critical decisions in a high-volume, results-oriented environment where outcomes come under scrutiny by the public and legislature.
  • Working knowledge of Union Management basic agreements, laws, rules and regulations governing public welfare, affirmative action and equal opportunity.
  • Knowledge of project management principles and practices, including experience developing and managing a project plan.
 Supplemental Information:
Life in Washington State
If you live in Washington State, you know it offers a quality of life that is unsurpassed. From big-city living to rural living, Washington's distinctive lifestyle mixes a progressive, creative culture with a casual nature. Washington’s industries range from aerospace to high technology to agriculture to trade to forestry and fishing. Seattle is home to several professional sport franchises. In Washington, you are never more than a few hours’ drive to picturesque coastal beaches, dense rain forests, spectacular Mt. Rainier, or beautiful orchards. 
We offer a rewarding career with impressive benefits designed to help you maintain a comfortable lifestyle for you and your family. See the Benefits Tab for more details. Benefits may include: Major Medical • Dental • Vision • Flexible Spending Account • Long-term Disability • Retirement and other savings plan options • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education

How to Apply
Interested applicants should submit the following documents as attachments with their completed on line application:
  • Letter of interest describing your qualifications
  • Detailed resume
  • Three professional references
The Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the recruiter at 360-725-5804. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
 For questions about this position, please contact Betty Monahan at 509-227-2855.
 For questions about this recruitment process, contact the staffing specialist, Pamela Merrick or 360-725-5804.