Tuesday, March 10, 2015

Risk & Policy Intern-City of Seattle

Risk & Policy Intern

SALARY: $15.12 - $18.53 Hourly
LOCATION: Seattle Municipal Tower, 700 5th Ave., Seattle, Washington
JOB TYPE: College Intern
DEPARTMENT: Seattle Public Utilities
BARGAINING UNIT: Not represented
CLOSING DATE 03/17/15 04:00 PM Pacific Time

Please read this posting in its entirety for information and application instructions.
Seattle Public Utilities (SPU) is seeking either an undergraduate or graduate intern to gain experience and knowledge with our Risk and Quality Assurance Program in the Finance and Administration Branch.

This intern will report to the Program's Policy Advisor.
SPU's Risk and Quality Assurance (RQA) Program seeks to ensure decision-making and day-to-day operations are reasoned, transparent, consistent and cost-effective. Policies and procedures support this goal by clearly establishing and communicating how SPU conducts business and what is expected of staff and customers.

There is currently one internship opportunity available and will be filled at either the undergraduate or graduate level. The projected start date for this internship is late-March or early-April. This internship is for up to 18 months or graduation, whichever comes first. We require a 1-year commitment for this internship.

Learning objectives include:
• Gaining enhanced policy and procedure development skills
• Gaining experience working within a large public sector agency
• Gaining exposure to utility services, roles and responsibilities, and business processes.

Pay Rates:
Undergraduate - $15.12/hr
Graduate - $18.53/hr

Under close supervision, this internship, which is for up to 20 hours per week, will:
• Assist the division by reviewing and coordinating the approval of policies and procedures
• Interview policy owners, edit draft documents, and ensure approval processes are completed
• Have a lead role in implementing an annual awareness campaign on key messages for employees
• Work with topic owners to develop messages
• Craft layout, and coordinate with the Web and communications team for publishing
• May be asked to work with other team members conducting research or data analysis in support of investigations

Education: Applicants must be a junior or senior undergraduate student, or a graduate-level student pursuing a degree in Public Policy, Public Administration, Business Analysis, Technical Writing, Communications or a closely related field.

Undergraduate students must be currently enrolled full-time for 12 credit hours, or the school's full-time equivalent if different, for the duration of the internship.

Graduate students must be currently enrolled full-time for at least 9 credit hours, or the school's equivalent if different, for the duration of the internship.

Exception: Students are not required to be enrolled during the summer sessions, but must provide documentation of continued Fall enrollment at the end of Spring quarter.
Undergraduate students must maintain a 2.0 GPA; graduate students must maintain a 3.0 GPA.

Experience requirements:
• Demonstrated superior writing skills
• Good analytical thinking, problem solving, research, communication, organization, interpersonal and facilitation skills
• Ability to recognize when and how to escalate issues for discussion and resolution

Desired requirements:
• Experience writing business policies and/or procedures
• Exposure to public policy
• Experience working in cross-functional teams

Hours: During school sessions, work hours will be scheduled to complement class schedules (15-20 hours per week). The internship opportunity may permit up to 40 hours per week during breaks and summer months. Work is normally between the hours of 8:00 AM and 5:00 PM, Monday - Friday.

How to Apply: In addition to the on-line application,
• Upload your current college/university unofficial transcript. This should include a list of completed courses, current course load, grades for each of the completed courses as well as cumulative GPA. An official transcript will be required at time of hire.
• Attach a writing sample, not to exceed 3 pages
• Attach your cover letter indicating your interest in this internship • Attach your resume
• Attach your response to the question: Explain in 1-2 pages what role do policies and procedures play in an organization and why they are important.

Selected applicants invited to interview will be requested to provide at least 2 references at time of interview.
Incomplete applications will not be considered.

Questions about the application:
Contact Linda Rogers at linda.rogers@seattle.gov or 206-233-7221
If you are unable to apply on-line you may submit a paper application by the closing date to our office.
Seattle Municipal Tower
700 5th Avenue, Suite 5400
Seattle, WA 98104
The City of Seattle is an Equal Opportunity Employer that is committed to diversity in the workplace. Accommodations for people with disabilities are provided on request. The City is a Drug Free Workplace.