Dept. of Labor & Industries invites applications for the position of:
L&I Office Assistant Lead
SALARY: $2,266.00 - $2,920.00 Monthly
OPENING DATE: 04/27/15
CLOSING DATE: 05/05/15 11:59 PM
DESCRIPTION:
Application review begins immediately. It is your advantage to apply today. When a sufficient amount of applications are received, we may choose to accept applications from L&I employees only, for the duration of the posting.
This is a critical position in the Vocational Dispute Resolution Office (VDRO). If you have strong communication skills, including exceptional writing, proofreading, and editing skills, you won’t want to miss this opportunity.
VDRO is the unit within the department that reviews vocational disputes in order to make recommendations to the agency’s Director about a workers’ employability or about a worker’s eligibility for vocational services.
This job serves as the lead worker responsible for all clerical functions of the VDRO. You’ll monitor workflow for timeliness and assist the manager by providing statistical data and reports and preparing Director’s letters and summaries.
You’ll learn about what the VDRO does, how they do it and why. You will work with employers, attorneys, workers, Vocational Rehabilitation Counselors, claim managers, and management. You will be a part of a great team where you can continue to grow and develop your skills.
Your success will be driven by your professionalism, pride in your work, attention to detail, and willingness to support the VDRO team.
What needs to be done first
Independently and efficiently process incoming disputes. Easily determine if the dispute is allowable, load them into the department’s computer system, SharePoint and assign them to a reviewer.
Submit error free documents by proofreading for grammar, spelling, and formatting.
Become a reliable, positive, enthusiastic member of the VDRO team.
Some of what you’ll do
· Support Vocational Service Specialists by providing information on whether a dispute was accepted or rejected, the status of a dispute, and giving VDRO contact information.
· Update and implement the Office Assistant Lead manual.
· Keep a dispute tracking sheet up-to-date at all times. Assign and track new disputes and reconsiderations.
· Provide support for the VDRO supervisor and assist with scheduling meetings when necessary. Take notes for the VDRO team meetings that occur bi-weekly.
· Verify data, proofread summaries for proper format, grammar, punctuation, spelling, and clarity.
· Compile monthly and quarterly reports and related statistical reports.
Develops new statistical reports/spreadsheets as the need arises.
What we're looking for - Who should apply:
A minimum of 2 years of clerical experience.
Self-motivated, professional, and courteous.
Exceptional writing, proofreading, and editing skills.
Keen attention to detail
Exceptional customer service skills and a proven ability to handle difficult situations.
Skilled at using Microsoft Outlook, Excel, SharePoint and Word.
Excel in fast-paced work environment, able to organize, prioritize and perform multiple tasks with competing deadlines and interruptions.
Ability to answer a multi-line telephone system to assist customers, transfer callers, and take messages.
Team player and team builder. Able to coordinate with others, share information, make decisions, arrange for services and or implement solutions to problems or complaints.
In addition to your application, we require that you include a resume and letter of interest clearly addressing any experience you have performing the job duties described in “Some of what you'll do,” and your qualifications related to “Who should apply” and "What we're looking for.” Please include while in the on-line application process.
SUPPLEMENTAL INFORMATION:
This job announcement may be used to fill multiple vacancies
Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Prior to any new appointment into L&I a background check, including criminal record history, will be conducted.
To apply, follow the "Apply" link above
Jobs advertised as Open Continuous will be closed without notice. It is to your advantage to apply quickly.
Only complete applications will be considered. Be sure to answer all supplemental questions.
We’re looking for evidence that you have the skills, experience, and abilities indicated in this announcement. Information you provide will be used for deciding who'll be selected for the next step in our process.
For more information about the Department of Labor & Industries visit: http://www.lni.wa.gov/
OR
Contact us at: Jobs@LNI.wa.gov
Persons with a disability, who need assistance in the application process, or those needing this announcement in an alternative format, may call (360) 902-9152. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.
The State of Washington is an Equal Opportunity Employer.
Please follow this link if you would like to view the original Job Bulletin and Supplementary Questionnaire: http://agency.governmentjobs.com/washington/job_bulletin.cfm?JobID=1133427[4/30/2015 8:28:43 AM]
L&I Office Assistant Lead
SALARY: $2,266.00 - $2,920.00 Monthly
OPENING DATE: 04/27/15
CLOSING DATE: 05/05/15 11:59 PM
DESCRIPTION:
Application review begins immediately. It is your advantage to apply today. When a sufficient amount of applications are received, we may choose to accept applications from L&I employees only, for the duration of the posting.
This is a critical position in the Vocational Dispute Resolution Office (VDRO). If you have strong communication skills, including exceptional writing, proofreading, and editing skills, you won’t want to miss this opportunity.
VDRO is the unit within the department that reviews vocational disputes in order to make recommendations to the agency’s Director about a workers’ employability or about a worker’s eligibility for vocational services.
This job serves as the lead worker responsible for all clerical functions of the VDRO. You’ll monitor workflow for timeliness and assist the manager by providing statistical data and reports and preparing Director’s letters and summaries.
You’ll learn about what the VDRO does, how they do it and why. You will work with employers, attorneys, workers, Vocational Rehabilitation Counselors, claim managers, and management. You will be a part of a great team where you can continue to grow and develop your skills.
Your success will be driven by your professionalism, pride in your work, attention to detail, and willingness to support the VDRO team.
What needs to be done first
Independently and efficiently process incoming disputes. Easily determine if the dispute is allowable, load them into the department’s computer system, SharePoint and assign them to a reviewer.
Submit error free documents by proofreading for grammar, spelling, and formatting.
Become a reliable, positive, enthusiastic member of the VDRO team.
Some of what you’ll do
· Support Vocational Service Specialists by providing information on whether a dispute was accepted or rejected, the status of a dispute, and giving VDRO contact information.
· Update and implement the Office Assistant Lead manual.
· Keep a dispute tracking sheet up-to-date at all times. Assign and track new disputes and reconsiderations.
· Provide support for the VDRO supervisor and assist with scheduling meetings when necessary. Take notes for the VDRO team meetings that occur bi-weekly.
· Verify data, proofread summaries for proper format, grammar, punctuation, spelling, and clarity.
· Compile monthly and quarterly reports and related statistical reports.
Develops new statistical reports/spreadsheets as the need arises.
What we're looking for - Who should apply:
A minimum of 2 years of clerical experience.
Self-motivated, professional, and courteous.
Exceptional writing, proofreading, and editing skills.
Keen attention to detail
Exceptional customer service skills and a proven ability to handle difficult situations.
Skilled at using Microsoft Outlook, Excel, SharePoint and Word.
Excel in fast-paced work environment, able to organize, prioritize and perform multiple tasks with competing deadlines and interruptions.
Ability to answer a multi-line telephone system to assist customers, transfer callers, and take messages.
Team player and team builder. Able to coordinate with others, share information, make decisions, arrange for services and or implement solutions to problems or complaints.
In addition to your application, we require that you include a resume and letter of interest clearly addressing any experience you have performing the job duties described in “Some of what you'll do,” and your qualifications related to “Who should apply” and "What we're looking for.” Please include while in the on-line application process.
SUPPLEMENTAL INFORMATION:
This job announcement may be used to fill multiple vacancies
Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Prior to any new appointment into L&I a background check, including criminal record history, will be conducted.
To apply, follow the "Apply" link above
Jobs advertised as Open Continuous will be closed without notice. It is to your advantage to apply quickly.
Only complete applications will be considered. Be sure to answer all supplemental questions.
We’re looking for evidence that you have the skills, experience, and abilities indicated in this announcement. Information you provide will be used for deciding who'll be selected for the next step in our process.
For more information about the Department of Labor & Industries visit: http://www.lni.wa.gov/
OR
Contact us at: Jobs@LNI.wa.gov
Persons with a disability, who need assistance in the application process, or those needing this announcement in an alternative format, may call (360) 902-9152. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.
The State of Washington is an Equal Opportunity Employer.
Please follow this link if you would like to view the original Job Bulletin and Supplementary Questionnaire: http://agency.governmentjobs.com/washington/job_bulletin.cfm?JobID=1133427[4/30/2015 8:28:43 AM]
